McDonald's, Ozark MO

Went to get some grub and multiple employees standing out in front smoking. Inside was dead. Short staffed. Gross.

Great indoor play place! Good place to stop if you are traveling. Easy on and off hwy 65 and not too busy.

Its so clean and they were so nice and the guy actually came and asked us how the food tasted and for having a school bus of kids come in they handled it very well and they were all very nice, I definitely recommend over the other McDonald's

The food is fine, but they always seem to get our order wrong when they ring it up. I suggest you be very specific when ordering.

I always go thru drive thru but it never fails they always end up forgetting something on my order.

McDonald’s is a global phenomenon that has revolutionized the fast food industry. It has over 38,000 locations in more than 100 countries. It serves burgers, fries, nuggets, and shakes that are familiar, convenient, and satisfying. One of its locations is in Ozark, Missouri, a quaint town near the scenic Lake of the Ozarks. I visited it one morning, hoping to find a decent breakfast and a good cup of joe.

I was wrong.

McDonald’s in Ozark, Missouri, is a disappointment. It is a place where you encounter long waits, poor service, and incorrect orders. It is a place where you always seem to leave with a wrong food order or when they get the food order correct it’s an unpalatable mess. It is a place where you leave unhappy, unsatisfied, and frustrated.

The worst part of my most recent visit was a coffee latte. It was supposed to be a hot, creamy, and sweet beverage that would wake me up and energize me. Instead, it tasted like a flavorless egg drop soup that made me gag and spit it out. When I finally got pulled over where I could pull off the lid and peer in, I would have sworn they had served me an Indian Curry. I have no idea how they managed to ruin such a simple drink, but they did. And they just smiled and waved as I pulled onto Highway 65.

I have tried McDonalds in Ozark on several occasions and after having stayed away for several months my wife and I decided to give it another go. McDonald’s may not have the best tasting food but in my experience, it is at the very least consistent. Except for McDonalds in Ozark which seems to be the major exception to this rule.

I was so frustrated that I kept the coffee all day long while I worked and late that evening returned to McDonalds to get my money back. I think they depend on their customers hitting the road quickly after they receive their order never to be seen again. I surprised them.

I left the coffee that looked like Indian Curry and tasted like Egg Drop Soup on the counter in front of the manager.

And I left McDonald’s in Ozark, Missouri.

And I I’ll never return. I finally learned my lesson.

McDonald’s in Ozark, Missouri, is not worth your time or money. It does not live up to the standards and expectations of the McDonald’s brand we all know and love. It definitely does not deliver on its promise of quality, service, and value that we have come to expect from the McDonalds brand.

As what's become the norm for McD's, chicken sandwich was old and dry and fries were not fresh

Absolutely love the morning staff, especially James! He's extremely kind and friendly. Evening staff is great as well, however there's a young man who had made me super uncomfortable by flirting me anytime he is there even though I've came through with my boyfriend, he asked me where he was which was inappropriate. I don't blame this store though for an individual's behavior, I really like the staff because they actually conversate and ask how you're doing and tell you to have a great day.

Took 5 times to get our food right and it still wasn’t right but we gave up after that…. There were water spills everywhere and they weren’t friendly at all it was all older ladies that were so rude… won’t be going back.

Seems like any time I've gone through the drive through it's been S L O W. Ordered a chocolate shake; the shake machine wasn't working properly. But they gave me a some kind of vanilla and some chocolate swirl looking thing. I asked, "What's this? " That's when confusion set in and they asked me if I was willing to wait about 10 minutes they'd get me another.

Stopped in today to get an unsweet tea with lemon. Did not expect to have a mouth full of rotten fruit taste when I took the first drink my tea. Upon inspection two of the three lemon wedges were rotten. Called the store to let them know what had happened. The lady who answered the phone said she would make sure they check all the lemons. Did not offer a replacement drink which I really was not expecting but it would’ve been nice to at least get the offer. I probably would not have taken a replacement drink because I was worried about rotten fruit. Customer service was not great.

Extremely rude, handed me half a shake, then pulled me to the 2nd window for a water. Lady at the 2nd window was extremely rude and impatient over a water, there was only 4 people in line other than me.

Restaurant is filthy we came at 1135 am and there is trash and food all over the floor and tables

09: 58 Saturday July 15 2023. Placed order for curbside, spot 4. Ordered 2 french vanilla lattes. Drive thru was packed. Lobby was packed. Order went through on app at 10: 00. Sat and waited and waited. Finally walked inside at 10: 35, and waited some more. Finally got to register and told cashier, as I showed her my McDonald's email confirming my order, that I never received it. They check their "screen" and it shows it was delivered to spot 4, like 30 minutes earlier. So then they ask me, what I ordered. Once again, I show my email confirming order. So they go find the kid who is delivering curbside. And he says he delivered that to customer a long time ago. So they ask him, spot 4? He says, no, he had spot 1 and spot 4 orders and went out to spot 1 first and gave them their order. BUT spot 1 said the remaining cups he was holding (spot 4 order) was theirs as well, so he just gave them to them. REALLY? Well, this caused my order to show completed, as the dishonest people in spot 1 stole my order, and I sat for almost a half hour before walking in. Why didn't curbside delivery guy ask to see verification on what the people in spot 1 claim was theirs as well? I'm no technological wizard, but using the app as I did, you always get a confirmation email containing info on your entire order.what you order, time, order number, price, payment details. Several months ago, when doing curbside at this location, I was asked to show my confirmation email, which I was happy to do. Perhaps they should go back to doing that. Well, they made me 2 lattes after all that. 45 minutes total to get my order, and I ended up not being where I needed to be by 10: 30.

Waited 30 mins for 2 cheeseburgers, a fry and frappe, all the front workers have uptight attitudes, kept trying to bs us saying the food was coming while other people got their food, it even took them awhile for them to give us the refund

The good thing about McDonald's is most of their locations are consistent. I like to stop in and pick up a diet Coke as the carbonation is different at McDonald's than other fast food restaurants. You can YouTube a video about the partnership McDonald's has with Coca-Cola and the requirements each restaurant has on refrigerating there syrup and carbonation. I'm sad to see that the price of their drinks went up as they used to be $1 dollar for any size. I understand that every restaurant is using inflation as justification for raising there prices but we all know that there is a huge markup on fountain drinks and there's no reason why the drinks should have gone up from $1.

We never have a problem here. Their service is awesome inside and my order is always right. They remember you and your little and make you feel at home. Way to go guys, keep up the good work.