Mcshane Foot & Ankle Clinic, Springfield MO

Rude, completely arrogant. His time was far more important than anyone else’s. Supposedly “fixed” my bunion and removed an extra bone on the opposite side of my foot. I have been absolutely miserable since. He completely messed up the nerves. He insisted on injections between my toe, after 4 of them, finally told me my insurance would not pay for them. Not that they helped anyway, just a huge bill. I walked out and will never be back.

I understand why they have such bad reviews. Can't speak on how the doctor is but the office staff is very rude. Try a different place or expect snide and rude comments.

I personally thought the doctor was just fine and was nice to my daughter while taking care of her Ingrowns. However 2 months later and we still don’t know about the insurance. The front desk guy always has a bit of an attitude towards everyone, not just me. And he seems super unprofessional. At this point we ended up leaving for our last follow up appt and won’t be back. The staff is too unfriendly and seem to hate their lives. They can bill me whenever they finally figure out what’s covered or not.

This place is a joke! I was just trying to see if I could get my 8 year old daughter an appointment and I was asking questions and I could hear her (Dee) getting irritated with me and next thing I know she hangs up on me. I called back to ask why and I get ridiculed for calling back to ask why she hung up on me telling me that I am telling her how to do her job when I was just trying to get some answers for my daughter.