Mercedes-Benz of Kansas City

Everything was excellent. I didn't have to leave my house. They picked up my car and brought it back. They detailed everything and I approved what I needed. TJ Altaji was great as usual and very responsive to all my questions and concerns. Thanks TJ!

TJ took great care of us once again for service on the wife’s SL550. Everything was done and reasonable price and car was clean and ready as promised. Perfect!

My stressful search for a comfy and perfect vehicle for my family was instantly made great when Brad Fajardo arrived on the scene. Not only was Brad professional, he made me feel as if I was his only customer and he took great effort in working toward my best interest.
Between Brad’s patient salesmanship and Fernando’s attentive guidance, my car-buying experience with Mercedes-Benz KC was one for the books.
Thanks for all you do!
(& for putting up with me)

This service center was extremely prompt getting me in and out when I dropped off & picked up my vehicle. The work was done properly and completed within the time estimated. My service manager was already aware of recall notices before I arrived, and made accommodations for those repairs as well. I felt like they really cared about me and my vehicle.

I love this dealership and buying my car was painless and quick. Kirk gets 5 stars for customer service and having all the paperwork prepared when I went to pick up my vehicle. He also made sure I had a loaner car to drive while I was waiting for mine to come in. Great experience.

The dealership went ABOVE and BEYOND when I purchased my Mercedes Benz! I arrived just as the dealership was closing. Ritchie Sexton (certified sales consultant) and his MGR did a promising job of keeping me HAPPY! Everything was as promised also full overview walk around and details of how the car operates before I drove off the lot! This is how car buying should be! Thanks again to the all the other staff too.

Thanks to Johny for the great service. He got our sprinter back on the road in short order with little notice for scheduling. Very accommodating dealer and customer centric.

It takes a lot of talent to mess up one of the easiest sales one can make.
I found the car with the options I wanted online on the Mercedes official website, contacted them and got pre approved from my bank.

I talked with Shervin Ershadi and Fernando Ricci

They ship me a car with a rock chip on the hood, I have repeatedly asked for the paperwork regarding the extended warranty I purchased and have received nothing. No information regarding title registration either.

Always professional, courteous, and consistent. I continue to have a great experience from purchasing to service.

I've called twice trying to set up an appointment to bring my Mercedes in for a recall. The person answering the phone sends my call to the appropriate department (I guess this is where my call is going anyway) only to leave a message. I leave a very detailed message but have yet to receive a call back. I guess my safety is not a priority.

My sales professional, Josh Keenan, was knowledgeable, friendly and fantastic to work with in my car buying experience. Everyone at the dealership, Kirk, Geoff, Fernando and Jesse were all top notch in making my purchase process smooth and positive. I highly recommend this team for any vehicle purchase. Kudos!
W. David Langston, Esq.

Purchased a GLC-300. Love it! Josh was awesome. Sales team very friendly, answered all my questions. Great experience.

I’ve got 2 cars from here soon to be 3! Ralph Shwear has really help me out so much when it come to session making. Start with him when you go there let him know I sent ya! I mean he is an honest person.

I began taking my Mercedes to this location for regular service last year and I'm so happy with them! Johnny is very kind, efficient, always takes time to explain things, and the rest of the staff is very courteous and friendly. I would highly recommend MB service department!

Ralph was amazing, did what he could to get me in the car of my choice not just what they had. Will visit again soon.

Such a great buying experience! Explained everything in detail, sales personal were great! I would highly recommend!

Johnny is a great service provider in the service dept. Overall great experience with service and fair pricing options and honest info given the high cost of luxury vehicles like Mercedes

I recently worked with Scott Sweat on purchasing a vehicle and he made the deal very easy! The older I get the less I want to hassle, a bad transaction can ruin the enjoyment of the vehicle all together for me. He had a no BS approach and we were in and out with our new car right away.

JC was a good salesman to work with, no hassle on buying anything. He was trying to find a ride that everything I was looking for, unfortunately they didn’t have what I wanted but I’d do business with him in the future.

Got our Dodge Sprinter Van repaired here and was treated like we owned a Mercedes, highly recommend.