Metro by T-Mobile

Store didn't answer phone either of my 3 attempts calling but they sold me a sim card for the correct price of $10 with no bs. Quick and easy transaction as it should be

Carmia charged me for a product that I did not ask for nor did she tell me that she was charging me for it until i got home and looked at the receipt. When I called to tell her she became upset and hung up on me while stating that she does not do that. This place is crooked and not recommended unless you don't mind losing money. If I could give this zero stars I would. DO NOT GO THERE! I have reported this to the BBB.

So first don't go there if you want your phones to work and the service to be correct when you leave the manager doesn't care about you or you money

I went into store to get service turned on and was told I was put on the $60/month plan. After looking at my receipt while still in the store I saw that my plan was the $50/month plan so I asked about it and was told that it was in fact the $50/month plan but he took it upon himself to add insurance to my plan without asking me first. I asked for it to be taken off and refund my money being I did not ask for that, it was never even discussed, and I was told that I could not get my money back. I asked to speak with the manager and got told no he would tell me the same thing. So I was charged for services I didn't asked to be added and now I'm out that money because he removed the service but I did not get my money back. This has been reported to The BBB.

Stay away from metro by t-mobile. As a current customer you only get $20 to $30 off a phone price. So if something happens to your phone you're spending hundreds to get a new one. Everywhere else has better loyalty for current costumers.

Eric was was able to quickly explain the details and differences of the phones I was interested in. Very helpful, courteous and knowledgeable. Happy with the service and the phone.

My husband and I went in to switch from Verizon and Ser made it extremely easy. I have never had any phone service go so smoothly. He made our experience easy and fun.

Wonderful service! Manager named Ser was absolutely fantastic. This store is out of my way but I will continue to go to this location for the excellent service given! Thank you for turning a bad situation from another location into a positive at yours!