Mitchem Tire, Springfield MO

Had a inspection today they found a loose oil filter tighten it up and added more oil they are very good at looking over vehicles and very friendly place great place very affordable

Mitchem Tire was amazing to work with! Had a flat headed home on a road trip just outside of Springfield. Aired it up with the “tire inflation kit” in my vehicle (which is a joke, always make sure you have a full-size spare!) and limped it to Mitchem. The guys were quick, and fixed the tire fast and we were back on the road before we knew it.

Corky and his guys are awesome. From getting the quote on my tires for my Jeep to doing a follow up alignment these guys went above and beyond to make it all happen.

Great place to purchase tires and have them fixed. Friendly staff and very professional! Great managers. I bring my mower tires here to be serviced! They offer other services. Bring your business here!

These guys went way way beyond my expectations, searching for, locating, and bringing in a new set of specialty tires needed for my 2004 Corvette, after a big pothole gave me two flat tires. Thank you for getting me back on the road! Worth every penny.

I've only been a regular for a short time & I'd like to report every time I go these guys are knowledgeable efficient and HONEST & the counter guy possibly the boss 5 star customer service, don't worry about this place taking advantage esp to the ladies out there that feel maybe railroaded by other places, this place will not sell you something you don't need even if you told them to because you thought the car needed it. Honest place id highly recommend.

They must be under new management. This is no longer an ethical shop that will take care of your vehicle. I had been using them the whole time we lived here from 2014-2018. We moved away, then when we moved back in 2021 I resumed bringing our vehicles here.

The last time I went was in early 2022. They told me my oil plug had been stripped and I would need my oil pan emptied, removed, re-drilled so the threads of the plug would work again, and that it would be hundreds of dollars (I think he said $300, but it was long enough ago, now I can't remember). I told them since they were the ones that stripped it, they should just make it right. He said it could've been anyone that had worked on our vehicle. Well, we had no work done except scheduled oil changes performed by this shop, and this is the first I'm hearing about the oil plug being stripped. I told them to throw on a rubber gasket and I'd take it to my regular mechanic to look at. He told me a rubber gasket would allow leaks (which it does), and that we run the risk of it falling out any minute while we drive.

I told all of this to my regular mechanic and he just laughed and confirmed that their machines are powerful and has stripped my oil plug threading. But he put on a heavier duty rubber gasket and it's been fine for over a year now. I still do routine maintenance, but will never go back to this business. It's a shame because it was trustworthy and they used to stand by their work. Not anymore. It's really ran now by just greedy management and incompetent techs working on the car. A stripped oil plug is just incompetent work.

Nice people but weren't able to help with what we needed that day. Sent us next door they were booked too.

Fast and friendly service. Really great place for getting good deals on tires and rims. Clean air conditioned waiting room for customers and restroom.

This is by far one of the best places to come and get new tires. If you have a flat tire come here and get it fixed. The people working here are great and friendly. They offer 17 point of vehicle courtesy and I think that is amazing too. I am glad I came here to fix my tires, they are well understanding of the subject and they will explain to you about your choices and even can set up a time to replace anything related to the tires, brakes and anything other.

I had taken truck in last week for inspection. Crew did it in a timely manner and had given me a quote on tires that was far better on a name brand tire that the competitors trying to sell me on a generic tire. They also went out of there way to take care of a zero turn tire I brought in. So great job and I will return.
A Cut Above

Never called to tell me my car was finished now they are closed when I call to see if they’re done, it’s just an oil change too.

Great place! I needed a tire right away to get my truck home. They didn't have the tire I needed in stock but were able to locate and get the tire in less than 2 hours and installed it immediately.
They are professional and friendly. I would certainly recommend them. Thank you!

Stopped here to get our tire fixed as we were pulling our RV. Tire was dangerously low. Andy took great care of us! Highly recommend this place!

If you need tires, ALWAYS go to Mitchem! The folks there are some of the nicest people in this town, and I have always been treated with kindness and courtesy. They also know their stuff when it comes to tires. They are excellent at leak repair, and only sell and put on quality tires. Plus, unlike other shops in town, the folks at Mitchem will go out of their way to help you out and you can always count on a good experience when you do business with them. Thanks for doing what y'all do!

Honestly this place doesn't deserve a rating, they did a horrible job allinging my truck took 3 times and it's still not right

I have been a customer of Mitchem for over 20 years. This company will NEVER get my business again. They wouldn't pass my inspection because they said I needed a new wiper blade. Sam and Andy were both rude and condescending when I expressed my frustration. DON'T WASTE YOUR TIME OR MONEY WITH THIS COMPANY.

After reading the owner's response, he is LYING. I didn't cuss or throw a fit in front of his employees. He's grasping at straws trying to justify their poor service. Bottom line, something at this shop has changed and not for the better. Why would I give them my business for over 20 years and then suddenly turn into a bad customer that they don't want in their shop?

Look at the OWNER'S responses in other reviews. He can't take any type of constructive criticism and refuses to apologize. I was wondering what happened at this shop and now I have my answer.