Neustaedter's Fine Jewelry, Kirkwood MO
Address | 2961 Dougherty Ferry Rd, Kirkwood, MO, United States | ||||||||||||
Phone | +1 314-966-4442 | ||||||||||||
Hours |
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Website | www.wowdiamonds.com | ||||||||||||
Categories | Jewelry Store, Diamond Dealer, Engraver, Jeweler, Jewelry Appraiser | ||||||||||||
Rating | 5 20 reviews | ||||||||||||
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Neustaedter's Fine Jewelry reviews
20Friendliest people throughout the store! Knowledgeable, helpful staff made the search for a present for my wife a breeze.
My daughter had her second child and wanted a rose gold sea turtle. They found one and a cute tag they engraved his name on. She loved it!
From the first day I started going there, they made me feel welcome and as if I'd been going there for years. Everyone is super friendly and work with you to make sure everything is how you want it. Mr.and Mrs Neustaedter are always there. We usually work with Diana, who is such a nice and pleasant person. She really enhances our visits there, but all of the staff is awesome.
The team at Neustaedter's is undoubtedly the best around. Dianna has worked with me over the last year on an amazing ring for my fiancé. They were there to answer every question and made my purchase seamless.
I really don’t know what to do when I walk in a jewelry store since I’m just not a jewelry person. That being said, the folks at Neustaedter’s take all the pressure off and make me feel like I’ve been in a hundred times.
I absolutely love them! They were so nice and did so good with sizing my ring! I will always recommend them:)
Excellent customer service, warm, and friendly environment! Very sweet to my young son as well.
We needed a resizing of my wife’s wedding ring requiring additional gold. I wasn’t sure what to expect but Neustaedter’s did an excellent job at a reasonable price. The ring shows no signs of the resizing and looks great.
I've never experienced a better jewelry shopping experience that what I've gotten at Neustaedter's my last few visits!
My most recent purchase was to upgrade the diamond on my wife's wedding ring for our 35th wedding anniversary.
Eric Swanson is THE BEST! After I explained what I had in mind, he patiently explained all my options.and his knowledge is unreal! He never tried to sell me on anything and he made the entire experience an absolute pleasure.
I'm thrilled with what we came up with and I will NEVER shop for jewelry anywhere but Neustaedter's!
They resized a ring I was told several years ago that it was not possible due to its unique design. They did an awesome job and matched the design perfectly!
Neustaedter's recently helped me to replace a very sentimental piece. They took the time to help me find the closest match I could and then customized it for me as well as did beautiful engraving work. I am so appreciative to have my necklace back
For the best customer service and repairs definitely visit Neustaedter’s Fine Jewelry. My antique gold bracelet repair is immaculate and it shines like new.
Very personable and competent jewelers. My ring needed to be resized and it fits perfectly. Plus, when they gave my ring back to me it was expertly polished and in way better condition than when I dropped it off. Impressive and worth it!
Wonderful jewelry store, we had 2 rings appraised & a different ring resized. Eric & everyone at this store are so nice & helpful and the pretty little girl that greets you when you come in, such a nice touch.
Thank you & God Bless
Did a wonderful job repairing my multi chain for my Pearl necklace.
Got it back very fast.
Love it.
I love this store. Not only are their pieces beautiful but the staff and owner are the best. Kind, wonderful people. Definitely make this your next stop when you’re shopping for jewelry, watches etc. Christmas and birthday gifts are just so much more special when handcrafted and beautifully designed.
I am a true believer that everything happens for a reason. As we looked to have my wife's diamond replaced, and after multiple inquiries at some of the "other places", the good Lord directed us to Neustaedter's. From the initial visit, to pick up of their latest creation, we were left without words when presented with the ring. It is stunning. Richard, Eric and the entire staff treated us like family throughout the entire process, and we could not be more appreciative and grateful. Thank you Neustaedter's!
I work next door at the Tavern Kitchen and Bar and my girlfriend bent her ring. I took it into them and they fixed it for free! What a great jeweler and will be getting engagement ring now from them. Great service!
A family owned business that treats you like family with exceptional customer service, huge inventory of beautiful jewelry, and custom made engravings. I purchase a pendant/disc that Richard designed and hand engraved. It far exceeded my expectations! SOOOOOOOOOOOOO beautiful Richard, I will cherish it forever! Thank you!
Anna helped me navigate to the perfect ring for my wife and our 35th wedding anniversary. They sent the stone back 2X to the dealer because it didn’t meet their expectations. I appreciated this and trust their quality. Each employee was very welcoming and professional. I highly recommend Neustaedter's Fine Jewelry