O'Reilly Auto Parts, Springfield MO

The 2 guys in the store was worried more about getting out of there or whatever than me or my car. I broke down and my brake fluid was leaking out everywhere. They didn't help or give me much advice. I know they ain't mechanics but it is a great neighborhood and I had to drive without hardly any brakes to another place because I thought I would be robbed there.
A dude just sat and stared at me until I left. He had murder in his eyes. Of your a single woman. Don't stop there at night at all. Of you break down stay in your car and call the police.

Went to get some brake parts. Didn't like the price, but after checking out the competitors, I found out they had the best price on the best parts, and they had them at the warehouse. The competitors said they were dealers only parts and had to order them from St. Louis.

Always helpful and courteous as well as knowledgeable about cars and repairs. I have never had a problem when I have bought the wrong part and returned it for the right one or got a refund. Also if the part I need is out they can almost always have it for me that afternoon or in the AM at the latest. I can say that this store is one of the best in their chain in Springfield.

It's a good shop:) I don't recall the guys name, but I was really impressed with his multitasking. He cares for the customers in the store, while taking care of a customer, over the phone.

Good prices, good quality (from what I've seen so far) good service:)

Assistant manager Emry helped diagnose my vehicle and even referred me to a shop. Thank you for your knowledge and kindness.

Super helpful staff. And the crackhead standing outside didn't even ask me for money. 10/10

Justin, Keith, and the rest of the guys will take care of you. Respectful, knowledgeable, and utterly helpful. I will miss seeing this group all the time!

The best part's store in town. The staff always try there best to help. Even when you bring in the parts that make anyone scratch there heads!

I always go to O'Reilly s first, can always get my Vets discount, Faster service going in, phone in is such a pain

Love the products and the service! One of the guys helped us wrestle out an Impala battery and get a new one back in. This is not easy in the newer models!

Almost always have what I need. I'm greeted everytime I go in and asked if I need help. Great staff

Above and beyond service. Went in because my oil cap was missing when I went to check my oil a couple of weeks after an oil change. The employee offered to put the new cap on for me when he started to put the new cap on he found my original cap it was in a spot that I would not have been able to see it. He offered and did do a refund for me. $9.00 is not a lot to most folks, however to some of us it is the price of a days worth of meals. Still get to pick on my son-in-law for forgetting to put it back on. Thanks again for being a blessing for me today.

These guys sold me the wrong part and then when I take the part to the mechanic and he lets me know it's the wrong part I take it back get the right part and not only that they try to upcharge me because they gave me the wrong part. What company makes the customer pay for a mistake that the company made let me help you out. O'Reilly Auto parts