PetSmart, Kansas City MO

I've been taking Gracie there for many years everyone is so great from the time you walk into the door until you walk out. I use their grooming salon for Gracie, Rachel and the whole grooming staff is super great Gracie never wants to leave and if course we can't leave without a treat for her. Thanks Rachel and everyone for being super great with Gracie

Standard Petsmart, but had a terrific experience with the staff. They were excellent in their helpfulness and very friendly. Much appreciated and will be returning to this store.

Went to look at fish here and there were several obviously DEAD betta fish, very sad and depressing. Not to mention how filthy the fish tanks were. These poor babies need someone to care for them better, petsmart should be ashamed!

I have come to this location for my doggos' supplies, training, and grooming. The training they received here with Pat was wonderful - my dogs and I were less frustrated with one another following her class. I also bring my doggos to get baths at the grooming salon. They always leave looking happy and super clean! I also love the PetsMart rewards program, which really helps you save $$$ when you pay attention to thr deals or even play games on the app to earn coupons. Always have nice service here!

They had everything that I was looking to buy! Well organized and well laid out making it easy to find things. The staff we're wonderful! I will definitely be a return customer!

Lots of cat food, but one food they didn't have that I used to buy was Blue Buffalo flaked chicken. Don't know why, looks like they maybe replacing with Tastefuls by Blue Buffalo.

We've visited a couple other stores in the region and were unimpressed. We stopped here as we were headed home and had our recently aquired puppy with us. Great experience for use and Loki. Store wasn't overly busy, well stocked and everyone was friendly. Made for a good socialization experience for Loki, and we got what we were looking for. We may make the drive for future needs.

I needed a new collar for my dog
I found exactly what I wanted and it matches her leash I had previously bought there. Sales person extremely nice and showed me where rain-coats were I was interested in purchasing.

Pretty average PetSmart, so I'm going to give it a four out of five stars. It's not like your going to have a coming to god situation in this particular PetSmart. But you definently will find what you are looking for. So with that said, the ruling is still gonna be four out of five stars.

Having recently set up my aquarium, I went to the store in Liberty to purchase some tropical fish. The store is practicing Social Distancing and all store associates and customers were wearing masks. Service was immediately available when we walked through to the fish department. The associate was friendly and knew about fish. The cashier was also delightful - very friendly and efficient.

The problem with petsmart is, when you have questions there is no help around d to answer them. Otherwise price and checkout was fine.

I went in to get my dog groomed but was turned away because he still has stitches in his leg from an injury. I was glad that the grooming staff was honest about the possibility of infection and didn't want to take chances with his health. They were very friendly, knowledgeable, and helpful. I would definitely return to that location again.

Great experience! We have a dog that really dislikes getting his nails cut. The ladies at PetSmart did a great job handling our dog and getting the job done.

I love PetSmart for the Banfield vet in there Insurance for my older dog is 48.00 a month. I do wish it covered more as some services can be a bit pricey but so far he is healthy and doing great at almost 10 years old.

Very nice staff. They are always willing to help. I'm here 2 or 3 times a week and they are always very polite and helpful.

The store was nice and clean but they were very understaffed. There were not enough workers to handle the amount of people in the store.