Pettus Chrysler Dodge Jeep Ram DeSoto, De Soto MO

Pettus and Randy made everything so effortless. I was crunched on time and they did everything to accommodate me and get me into the vehicle I was there for. Thanks again look forward to future business with Pettus automotive in DeSoto.

The process of purchasing the truck we wanted couldn’t have been easier. Friendly service, no pressure made everything almost fun.

Buying here was a mistake. Not saying they weren’t well intentioned. But if you value your time and $$$… consider going elsewhere. 50+ years old, worst car buying experience I’ve had.

Our salesman, Alan, took multiple steps after the sale to help with some arrangements that were out of the ordinary. He was a great help.

My vehicle was there 3 separate occasions for servicing. Each time I expressed my concern on it being my transmission. First time they claimed it was the clutch fan, then "ordered" the part, but never did. Followed up, they stated "you don't have a clutch fan on your vehicle" and that it was "spark plugs", which were not the issue. Third time they claimed it was my turbo. Paid 3 separate diagnostic fees for them to not get it right from the get go. Took it elsewhere and it in fact is the transmission, along with the catalytic converter. Would give 0 stars if I could for their lack of customer service, professionalism, and the inability the mechanics have.

Had a wonderful experience at Pettus Automotive. Alan is now my go to person for future purchases!

Can’t say enough about these folks! Jimmy and the entire crew go o er and above to take care of their customers.

Wyatt is the best salesman. Works hard everyday trying to get people in new cars. Deserves tons of recognition. Man deserves a raise.

Devin was great! We were coming from a couple hours away and he made it happen.
Then Brent worked through all the paperwork so we didn’t have to spend along time at the dealership. Everything went smooth, they were friendly and thorough.

They have more trucks than any dealer around and beat my local dealer by more than two thousand dollars on the same truck!

These people are extremely unprofessional. I tried to buy a Ram 1500 from them, they took my information, ran my credit then ghosted me. I called and asked for a different sales rep, or anyone to contact me and they wouldn’t return my calls. Retail locations get paid for running credit apps, this feels like a scam to get money from the credit company, not an ethical dealership that wants to sell vehicles and provide excellent customer service. Be warned!

This was the best car buying experience I’ve ever had. Quick, easy, and I got a fantastic deal. Wyatt is very nice and respectful. He was not aggressive or pushy at all. Brent (sales mgr) was also great! All around awesome experience!

Brett was super easy to work with and accommodating. “What you see is what you get. ” Very happy.

My family has purchased multiple vehicles through Pettus and they’ve taken care of us since the first one. Gave me more for my trade in than I expected and added an interior exterior ceramic coat to my new truck for free. Great relationship with Randy our salesman very straight forward and helpful. Thank you!

I went in to see about a trade in. Wyatt and Evan helped me out and they were amazing. I dread doing that stuff, but they were very patient, not pushy at all. They wanted to make sure I got what I wanted. Darryl, who went over the financials, was also extremely helpful in making sure I understood everything and gave some very helpful tips.

Was a very good experience without the hassles I couldn’t have asked for a better experience

Our Experience was great. The pettus team was willing to work with us on our new purchase and made us feel welcome upon our arrival at the dealership. The entire process went very smooth and quicker than I anticipated. I would definitely do business with them again.