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Pizza Hut, Kansas City MO

Address 14171 US-40, Kansas City, MO
Phone (816) 478-5143
Hours
Monday10:30am-12:00am
Tuesday10:30am-12:00am
Wednesday10:30am-12:00am
Thursday10:30am-12:00am
Friday10:30am-1:00am
Saturday10:30am-1:00am
Sunday10:30am-12:00am
Website locations.pizzahut.com/mo/kansas-city/14171-east-highway-40
Categories Pizza Delivery, Chicken Wings Restaurant, Pizza Restaurant, Pizza Takeout
Rating 2.8 19 reviews
Nearest branches
Pizza Hut — 5928 Wilson Ave, Kansas City, MO
Pizza Hut — 1901 NW Hwy 7 Unit A, Blue Springs, MO
Pizza Hut — 10147 Wornall Rd, Kansas City, MO, United States
Pizza Hut — 4031 N Oak Trafficway, Kansas City, MO
Similar companies nearby
Sarpino's Pizzeria Independence — 17020 E US Hwy 40 #12, Independence, MO

Pizza Hut reviews

19
Sort by: date highest rated lowest rated most helpful
Ribman
February 09, 2023 9:33 pm

If you are looking for a great pizza then go to this Pizza Hut on 40 highway right across the street from HyVee grocery store best pizza in town great customer service

Trevor
February 06, 2023 6:22 pm

Some of the staff is awkward and will look at you without asking if you need help. So while my pizza was ready, waiting to go home with me, I waited 7exyra minutes for no reason. But in doing so, I learned that they have crickets living in there. Even though it's freezing temps outside, they're thriving in pizza hut. Wack

Jasteva
January 18, 2023 2:13 pm

If I could give no stars I definitely would. I waited 2hr 40 for my order to be delivered that never came and another 45 minutes on hold waiting for a supervisor to tell me that the store is closing and my delivery wouldn't be coming and they can give me a refund and have a goodnight. The customer service of this chain has gone down tremendously.

Gary
January 07, 2023 7:46 am

By far the worst pizza I ever had from pizza hut 60 70 mins for delivery showed up 2 hrs later.hard as a rock like it's been in the icebox tough to chew and oh wouldn't even consider it luke warm.called the store to find out what taking so long.no answer just rings.delivery driver rude and says he is the only one delivering and laughed and said sounds about right when I said I tried to call the store. Definitely go to a different pizza hut or order papa John's

Jason
December 31, 2022 4:15 pm

Apparently when you ask for light sauce they get mad and add extra sauce, and also the online system told me my order was ready, but It was wrong I had to wait 10 more min.

Shanecia
December 28, 2022 10:03 am

Food was 45 minutes late. Didn't receive a call so I called the store there was no answer, customer service was nice but didn't accommodate me. 15 minutes later the pizza is at the door hot and wrong.

earthchild04
November 29, 2022 11:01 am

I ordered two medium pizzas and two, two liters of soda at 5: 04 PM. The young lady said you will receive the order in 55 minutes. The delivery driver arrived at my house at 6: 13PM. I spoke to the manager to see if the cost for the order can be reduces. He declined and I turned the delivery driver away with the merchandise. Don't order from this location if you want your order delivered in the timely period.

Marion
November 29, 2022 10:39 am

This was disappointing, the melt didn't even fill the box and had very little filling. I ordered the exact same thing from the location at 67th St in Raytown. It was full of meats and cheese, it also took up all the space in package. I was able to have left over the next day, this time not so much. I won't be ordering a melt from this location again. The melt was runny with liquid and not crispy at all.

Alan
November 08, 2022 7:41 pm

I did an online order. I don't like getting delivery anymore because of the fees they charge. They said my pizza would be ready in 15 minutes and when I got to the drive-thru in 15 minutes, it was ready.

Danielle
October 25, 2022 4:48 pm

Wow. We just moved into this area and I ordered a ton of pizzas to feed our moving helpers. Every. Single. Employee was KIND, positive, and genuine! I have never been so impressed with a Pizza Hut! We will DEFINITELY be coming back. Thank you, all those who prepared our food and checked us out today; 5-stars all around!

Drew
October 24, 2022 11:08 am

Rude staff, cold non fresh food, even though I ordered delivery I had to go and pick up my order after contacting the store because they were over an hour and a half beyond the allotted delivery time. No attempt was made to contact me. Highly disappointed and dissatisfied with the service, food, and interaction with the staff. Will not be ordering from that location and possibly Pizza Hut again.

Joseph
October 16, 2022 5:21 pm

We ordered take-out and picked it up through the drive-thru window. The girl at the window (blue hair) was smiling and very courteous. Sausage pizza was excellent.

Anthony
September 08, 2022 5:32 am

If you like pineapple pizza like I do this is the pizzahut to go to they load the pizza full of pineapple like 5-8 pieces a slice

Robert
August 21, 2022 6:31 am

Love the drive thru pick up window. I have never had an issue that wasnt already found and fixed before i got there to pick up pizza

Timothy
May 27, 2022 5:46 am

They have great delivery guys. They double check their orders before delivering. So if you're like me and order extra items like sauce, you will receive them. Not like other places where if they forget to deliver them, you're just out of the money.

KASHONDA
May 18, 2022 9:35 am

They can’t follow instructions I ordered a pizza and boneless wings for 50 bucks the wings were half covered with Buffalo sauce and the pizza was completely made wrong I’m completely disappointed now I can’t get ahold of the store. Horrible horrible horrible!

Britt
April 21, 2022 9:41 am

Ordered delivery. Opened the box after the driver left it at the door and it looked like the pizza had been dropped, and then someone had tried to reassemble the pizza. It was torn up, broken, and had little bits of hair or fibers stuck to it. Called the store, and the person who answered basically asked me what I expected them to do and then went into a strange rant about the fact that gas prices were high and that the tip I had given the driver was not adequate. (I tip 20% everytime).
I drove to the location, gave them the pizza, and the same person that I spoke with on the phone told me I had eaten the pizza and that I did not receive it in the condition it was in, and then asked me several times if I was recording him, even went to look around out the front doors. Really, really strange. The other older man who helped us was kind, but that employee who was acting so paranoid and weird was completely off putting. I waited 9 mins, got a replacement pizza, and went home. I will not order from that location again.

Jesse
April 13, 2022 11:40 pm

Delivery driver don from the 40 and Noland location is always ahead of schedule and brings plenty of topping s! Nice to see someone that still cares about be there job and the customer.

Stefanie
February 13, 2022 9:29 pm

Found 3 hairs in 3 different slices of pizza. I have blond hair and the hairs were long curly and black. When I called the cashier was totally grossed out and asked if I would like my money back. I told her yes, when I got transferred to the manager all he offered me was $5 or new pizzas. Why would I want a new order when I am not sure if the new pizzas would have hair in them or not? And why was I only given a $5 when my total was $60.

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