Preferred Pediatrics, Lee's Summit MO

Nurses are some of the snobbiest/ rudest people I’ve ever came in contact with. Been coming over 10. Years now and they have completely changed. Speaking down to mothers who aren’t knowledgeable about sicknesses and/or conditions. Do better. 0/5 if I could. WOW

I have been taking my kids to preferred pediatrics since they were babies. My oldest daughter is now thirteen and I would not take either of them anywhere else. The ladies at the front desk always are welcoming. The doctors are very thorough. I can even call the nurse on hand to ask quick questions when needed. All around great Dr. Office!

Love this place! I been taking my boys for two years now. Dr. P is fantastic. The staff is nice and always gets back to me. I also love that they have after hour and urgent care hours.

This office used to be good. Now it’s barely mediocre. Staff of rude and very unfriendly. Very disappointed in how this office is run.

Unfortunately did not have the best experience here. My son is a preemie so we had to wait to have his circumcision done and we decided to have it done here. On day 3 I noticed something was wrong that the provider told me to look out for. I called made the appointment just to be called back by a nurse who said she spoke to the dr. And “it should be fine. ” Then she cancelled my appointment. 2 more days go by and it looks worse, I called made an appointment and she said they were going to charge me $90 just to check work they did!?
I’ve never had a physician of any sort ever not want to have a check up if the patient is worried or want to charge more to just check and make sure THEIR work is okay.super disappointed

100% would recommend this office. I took all my kids here and my grandchildren now go here to. Dr. P is super nice and listens to you. Sheri Quick is also super nice and listens to you.

I second the review from earlier. Person answering the phone needs to probably not be the one. Very rude & abrupt for no reason. Glad I didn't make an appointment!

Love this office. Dr. Graham is great he treats you with respect and is very thorough. Easy to talk to & down to earth. Efficient, on the ball & detailed staff. I sought out a highly rated office for my baby, one with an immunization policy I agree with & I was so glad to have found one. Especially given the recent outbreak/cluster of measles in our area. So glad they support protection of children from preventable diseases. Couldn’t be happier, would & do recommend them very highly.

I am absolute appalled by the attitude and demeanor of the lady who answered the phone (assuming their front desk employee). We are looking at switching doctors for my son and I was seeking information about their office policies. I could barely get a whole sentence out before she interrupted me saying she wouldn't/couldn't answer my question because she didn't know what the policy would be in the future (I was simply trying to gain insight about if I were to change my mind about signing a form they require in 2,3,4 years how would that work)

Further, after telling me if I had any doubts and couldn't accept the policy/form for what it was. They did not want me as a patient and I could basically move on. I am fine with having difference of opinions with a practice and deciding we are not a fit as their patient, but the level of attitude and sass that was delivered for simply asking questions was completely unacceptable.

0- stars for front desk ladies. They are always sooo rude, have an attitude make you feel like an inconvenience, with all the reviews about them, I don’t know how they’re still there?
5- stars for the doctors

Doctors are great. Dr P went above and beyond for my daughter advocating for her with Childrens mercy. The front desk staff is very rude and talk about you while you’re waiting. We don’t want to leave the office because the doctors are so wonderful but the front office is hard to deal with.

We are so thankful that we met Dr. Palfreeman after the birth of our miracle boy. You can tell that he truly cares for his patients and we will be taking our first miracle boy to him as well. As a parent, it feels so great to have found a pediatrician that we trust and look forward to seeing as our sons grow up. We would highly recommend him and his office to anyone!

My daughter (almost 3) and my son (4mo) have seen Dr. Palfreeman (Dr. P) since birth. We live outside of Warrensburg- so Lee's Summit is a bit of a drive for us. However, the outstanding treatment we get at Preferred Pediatrics far outweighs the inconvenience of drive time. Dr. P fully listens to the concerns of your child (ren), and has unmatched compassion for the delicate time you may be going through/concerns you have. I love how he gives me examples from his own life of parenting all his littles- it makes me feel less 'crazy' of a parent with him experiencing the same situations. He gets to the root of the problem with you, occasionally calls you for updates on the child, and makes the child feels safe while doing his exams. I recommend Dr. P everywhere I go, as well as my husband. He is THE pediatrician.

I absolutely love this office, I went here as a child and the same receptionist works there still she brings such a joy in the office. Although my pediatrician retired we quickly starting using Sheri Quick who has been amazing! First to respond and is amazingly detailed and attentive to all my questions. I highly recommend this office, if you looking for people and medical staff that cares!

Receptionist ruined this office for us. She was rude and responded to all my questions with a tone. The doctor was just okay- didn’t introduce himself or make a point to get to know me or my children at our first appointment. The whole office was grumpy. I will say aside from the bad attitudes they were timely. We were in and out quickly and efficiently. It’s important to me that we connect and feel comfortable with the office- for this reason we will not be going back.