Public Storage, St Charles MO

Need help. I was trying to close my rented place out two days in a row.no ones working. But they took my money out of my credit card.

I have not been there a year an already experience to 20.00 rate increases without notice on the second increase.

Clean and safe place to store my junk. I had trouble with my lock one day and Alex walked out while it was raining to help. Very happy with this business

I had a wonderful experience with purchasing my storage unit, the property manager was very very helpful and Poised patient and professional and made it easy and welcoming to purchase a unit. I totally can say he understands his job! Your great buddy…

Donovan was excellent to work with today; I had an issue with my unit and wasn’t able to resolve on my own, he provided me with a solution, and went above and beyond to make sure I was taken care of and that public storage didn’t use a customer. Great job Donovan, Thank you!

Alex was awesome with completing my move out. Very helpful, friendly, and explained things thoroughly! Highly recommend!

We are sitting here at the gate and it's broke for a week, claim to have called for emergency repair and still not. Ppl are lined up for someone to open gate ready to move across the road. This place has lack of maintenance on building and equipt

I rented a unit for the summer while I went home for school, and I felt secure that my items and belongings were safe in the unit. The property is clean, the manager is nice, and the unit was exactly what I was looking for. Will definitely be renting here next summer!

Decently priced for the area. Staff is great. Feel safe leaving my valuables there you should too.

My fiancé and I got this unit for the time being because it was climate controlled and closer to our place. It is gated…which is a plus. However, the only camera at the facility is at the front gate. Nothing around the fenced edges. After a week of having our items there, my fiancé found that the lock was taken off and some items taken. The outside doors that lead inside are left open. So literally anyone can get in to break the locks of other units. Police report was filed and the officers stated it wasn’t the first time. A week earlier this happened at the same facility. I wouldn’t recommend this place to anyone. The employees are rarely around nor answer phones and we have tried calling numerous times to let them know we no longer will be renting there, yet no answer until today when had moved our things.

This place is awesome. This is my second time renting a storage unit through this company and never had any issues. The mobile gate access is so easy to use and very useful when you loose your code. Alex was the man working when I came up and did a last minute storage unit and he was quick, easy and fast. He was even there on a snow day! Truly appreciated. He was very kind and very professional. Thank you so much Alex!

This place is AMAZING (PERIOD!). The wife broke the key to our lock off in the lock, team member Alex called immediately to alert me. Then he put a temp lock on for me! SALUTE TO THE STAFF MEMBER ALEX! He was super helpful and is just a darn great employee. Affordability, occasional promos, and very helpful very friendly staff. What more could you ask for with this service? (Rhetorical, theres nothing more)

I have been a customer for 7 years with a large unit. The price has gone up for my unit from $150.00 to $255.00. Last year my unit had a water leak and they would not reimburse me for damaged items. I had to go thru my insurance and pay the deductible. The staff in the office is nice.

Your prices will continually increase. I’m paying $100 more per month than what I originally started with. Other than that there have been no problems.

This place will hang you with late charges, lien's, locks, and auction fee's. You're better off somewhere else. Not to mention my unit got broken into and their repair of the door was done by a blind man with no skill. It has two stars because the employees are very nice.

Called to get prices will be storing late in June and this company and its manager on site were very knowledgeable and knowing how to help and find me the best unit for the best price would strongly recommend this location now compared to how it was

Just got a new phone and had amazing help with trying to set my account up and get the app up and working thanks to the manager 10/10 would recommend this establishment