Public Storage, Kansas City MO

Bought a new lock and went to get my stuff and the key never fit. I was accused of losing the key even though he put the key on my key chain cuz I pay for my nails. Funny thing is that the key fit into the locks around it but mine. He's on some shady stuff. Just because my son went to prison doesn't mean that his stuff isn't important to his family. His child's things, his tools are important to us. Question how do I know nothing wasn't already taken out of his locker?

Nate was great and helped me with everything I needed. Helpful and courteous, the very reason I use the facility!

If I could give 0 stars I would. I purchased a storage unit over the phone because no one was actually at the location when my parent went to rent the unit for me. They gave me a unit on the second floor that was not easy accessible, due to me being pregnant and having to move my entire apartment here until my other one is ready. The walk was so long there was no way I could get all of my things to the unit. I called and asked if they had a different unit I was told yes but they wasn’t sure where it is located and if it would be more convenient. I asked for a refund and was told no because I should have cancelled within 24 hours, which I was never told by the way. I bought the unit on the 5th couldn’t view until the 7th and they wouldn’t make an exception. The seal on the door was never broken and they just got a free 51 dollars from me. I WILL NEVER use this storage facility. Horrible experience and horrible customer service.

Very reasonable pricing for storage.at least for my smaller unit. Plus 1$ for the first month is an amazing deal! Staff at this location is very friendly and helpful as well. Clean facility too!

I was just helping a friend move his stuff in there and since the tweekers all camp nearby we didn't feel safe leaving the hatch open or even entering the building without having to keep looking behind us. The right side entrance as you're looking at the building, a pane of glass was shattered, by the squatters and tweekers. They keep the carts to help you move your heavier stuff or to just use so you can take in a lot at a time we're locked up, because of the recent events of the squatters and tweekers nearby. So it was very inconvenient to have to bring everything in one by one. Plus the storage closes at 9: 00 pm sharp, so if you have to do any moving after you get off work, you have a limited window in which to do so. I wouldn't recommend this headache at all, ever.