Pundmann Motor Company
Address | 2727 W Clay St, St Charles, MO | ||||||||||||
Phone | (636) 946-6611 | ||||||||||||
Hours |
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Website | www.pundmannford.net | ||||||||||||
Categories | Ford Dealer, Car Dealer, Used Car Dealer | ||||||||||||
Rating | 4.1 14 reviews | ||||||||||||
Similar companies nearby Clement Auto Group — 190 Spring Dr, St Charles, MO |
Pundmann Motor Company reviews
14 Knowledgeable and professional sales and finance team.
They made us feel very important and answered all of our questions. A very enjoyable experience
Had to have recall done.they said one and half hours.they did it.very nice people. I like my Ford
Very honest from the very start. I am extremely happy with the purchase of my truck and the way I was treated.
Since 2009 when I bought my Ford Focus brand new I have had Pundman Ford and Quick Lane service it. They have always been courteous and returned the car in good running condition. I am so thankful to them for their professionalism and excellent work ethics. I would recommend Quick Lane to anyone who needs car work done.
We bought a 2020 Explorer from Wil Mozee and the experience was great. Very quick, upfront and easy process. Loren Stevens did our finance paper work and he was also fantastic to work with. Such a smooth process. Highly recommend Pundmann Ford Dealership.
Wil and Michael were thorough, friendly, and took great care of me! Very happy with my new-to-me Mazda and looking forward to making memories in it.
My back window stop working and was stuck down. I went to another Ford Dealership closer to my house who put plastic on it and said the earliest we can get to you in is Sept 22nd (it was Aug 29th) So I called Pundman Ford service where I purchased the truck and the gentleman on phone immediatly after telling him my issue said bring your truck in at 7am tomorrow. So I did just that and he called me at 9: 53am telling me he had my truck fixed. Thank you Pudman Ford service for doing what you said and taking care of me in a pinch. I will only come to you now for all my servce even if its a longer drive.
We brought my wife’s car in to get an issue fixed on her Escape. They said they fixed it and they haven’t. They want us to pay to fix it again.
We had a great experience with Pundmann Ford in ordering and purchasing our Ford Maverick. Our salesman was Jacob Cooper. He did an excellent job at communicating with us patiently for over a year (time for questions before our order and about 11 months after the order while we waited on the truck to come in). The pricing was up front. We paid the price we were quoted originally and signed on for, even when the sticker showed differently when it arrived. The gentleman who worked in finance was also really friendly and no-pressure. He presented the additional warranties but didn’t pressure us to purchase them.
I had my car brought in with transmission issues. I got a call a week later saying it will be a full transmission replacement for $7,800, which I declined. The next day I got a call saying they looked at it again and they may be able to fix it and not replace it for $5,000 with a 1 or 2 month turnaround. Since they lost all credibility for telling the truth, I declined again. Now they want $400 for the diagnostic. DO NOT bring your car here!
Parts department trip today, always a good experience/correct part, which is why I choose Pundman.
It took them 3 months to work on my car. When I would call up there the operator would give me attitude and service person would give me attitude when I would ask for any updates on my car since they would not update me. Felt like they did not want to be bothered.
I bought a used Ford Fusion from Pundmann Ford at a very reasonable price three years ago and it's been treating me well ever since. The sales staff was friendly, accommodating, and patient. I plan to return to Pundmann whenever my family needs its next car.
Our experience with Pundmann is that they always stand behind their vehicles and make it right. Michael Pundmann continues to make sure we are happy even years after a purchase. This is why we will continue to buy vehicles from them and recommend them to others. Thank you for taking care of our family.