Reed Chrysler Dodge Jeep Ram, St Joseph MO

DO NOT BUY FROM THIS COMPANY! My friend bought her Jeep and you all really rung her through the mud. I wouldn’t recommend this company to anyone! They will say anything to make a sale! They have really shorty business practices! Extremely sketchy.

This dealer will refuse to work with you on anything. It doesn't matter if it's the price of the vehicle, the allowance for trades, or essentially any other aspect of the deal. If you're looking for a negative experience all the way around, this is the place to go. Slow to respond, slow to acknowledge, and there's no way you're getting what you want for a decent price.

My husband and I worked with Lance Davies on ordering a new Ram 1500 Pickup. He did an awesome job of going above and beyond by covering everything that we were looking for and also getting us the best deal by working with the finance people. We were so pleased with Lance that we ended up ordering a new car and trading in our current car. They gave us an great price for our trade in that we couldn't pass up. So please go see Lance Davies if you are looking for a new or used car or truck.

Posting again because my original review is not here.
Got a Jeep from them and was told taxes, licensing etc were taken care of. Signed contract, then was told contract was messed up needed to sign a new one. So we did. They never paid them and refused to when we called. Left a family of 5 with a financial hardship and could care less. Was not impressed with how disorganized they were. Will not be returning. Nor will I be referring anyone to this dealership.

Sales manager was great, texting back and forth for several days. Both salesman I worked with nice and knowledgeable. In the end I got the SUV and color i wanted, so I'm very happy with everyone to include the finance department!

They were very friendly and kept me up to date with what was going on with my car. I would highly recommend this dealership for repairs.

We highly recommend Reed and their service department for their professionalism and compassion for customers. We started having problems with our Jeep Grand Cherokee 1500 miles into our journey from Sandpoint, ID-Nashville. Ryan and his crew did everything they could to get us back on the road in a timely manner (even squeezing us in within a couple of days) even tho their schedule was booked up. They were excellent at communicating with us, and keeping us informed as to cost and amount of time it would take. They even had a shuttle to get us back to our campsite. They definitely earn our 5 star rating. Thank you Reed!

After having the worst first car experience at another dealership I came here and I had the absolute best experience! I wish I would have just came here first! Shelby and Brandon are the best ever! They were so helpful and very professional! I can’t thank them enough! They got me in my new car the same day I love it! I recommend them to everyone 100%!

The guys in the service department go above and beyond. It was easy in and out. Great communication the whole time. I would definitely recommend them.

We went to Randy Reed today looking for a vehicle more capable of getting around on our county gravel roads in the winter. Gabe Bidding spent this freezing cold day with us comparing SUV's he showed us all the capabilities and helped us find the 1 to suit our needs. Then also filled it up with a full tank of gas showed how to work all the tech specs. Kept us out of the cold during the process. And Brandon was great too helping us get the discounts and rebates to make it more affordable. Thank you!

Second buying experience here with Lance and both times were amazing. I could not be happier with my experience.

My Jeep Cherokee was due for its 30,000 mile checkup. The crew at Reed Jeep picked up the car at my office, did the very complete inspection and called me with their summary and with their recommendations. They quoted me a price to do the needed work-which actually was the price charged. And then they returned the automobile to my office with everything complete. I am impressed with this dealership, its service department, the friendliness of the folks on the telephone, and the overall professionalism of the business. Highly recommend.

Had service again in late September of 2022. Diagnosed problem quickly and repaired same day. Texts kept me updated on progress and recommendations. Provided transportation to work and picked me up later. Flawless from beginning to end.

I have had no trouble with oil change appointments and getting my vehicle in at the time of my appointment. Love my Jeep and this dealership!

Great dealership, great people to work with, great selection, worth the drive from Lincoln Nebraska.

I had the pleasure of working with Nick Patterson and Rick at Reed Jeep today. I normally despise dealerships but Nick was easy to work with and made the purchase of our Jeep Compass enjoyable. I have purchased several vehicles over the years and I have to say Nick has been the best salesman I have had the pleasure to work with. Thank you Nick and Rick for your hardwork to make sure we went home happy with our new Compass. I would recommend Reed to anyone looking to purchase a vehicle new or used.

I was unable to find a vehicle locally (in WI) that I wanted. I found one at this dealership and bought it sight unseen. This is the second time I bought a vehicle online and this was a far better experience! (1st was from a different dealership.) Thanks to Gabe, I had all of my questions answered, the process was simple and they even provided transportation from the airport with bottles of water:) In addition, our transportation guide was super friendly and knowledgeable about the area. Excellent communication, excellent staff, excellent price! Thank you!

Upon my first online contact I was greeted by Tristin who immediately let me know he was there to assist me in any way. He sent a personal video of the Chrysler 300 I was interested in. Tristin answered all my questions and helped me apply and arrange financing that fit my desired budget, all from the comfort of my home, online. Taking delivery was less than 30 minutes, in and out with ease. Ivan in the finance office was also friendly and professional offering options to enhance the ownership experience, no pressure and explained everything well. I left feeling Reed Chrysler Dodge Jeep Ram respected and appreciated me as a customer.

I am very pleased with the service department. Curtis and Ryan go above and beyond to see that your well taken care of. All the technicians are great too.