Regions Bank, Springfield MO

Had nothing but positive experience until I deposited my payroll check through the ATM because the mobile deposit wasn’t working. It takes 5 minutes for my check to clear through mobile app deposit but because I deposited on Saturday through the atm I have to wait until Tuesday for my funds to be available. I was told this yesterday! I was told this morning that now they are holding my payroll check until October 3rd! It does not take long to call the bank where the check was issued from to verify. I am a single mother now without any money for groceries, bills, gas, and other daily living expenses. I honestly do not know how I’m going to make it until the 3rd! I can’t even drive to work because I have no gas! I would understand if it was a payroll check from a new company but this is the same people who pay me every payday for a year! Something better be done because this is ridiculous and might cost me my job!

I've had nothing but issues recently with regions! Nobody answers the phone as I've tried numerous times and days to call. When you go to the branch in person they aren't any help either. So I called their customer service number and they told me I have to handle my issue at my local branch.definitely don't recommend!

I've been cashing my fifty dollar bday checks here for over 10 years, today they charged me 10% to cash it. 10% on a $50 bday check! It's only five bucks, but I'll never bank a dime here.

Been banking at regions bank since 1990's always great service, the people that work for regions bank have always been very helpful and courteous,