Rent-A-Center, Springfield MO

I to this location this morning, in need of a refrigerator, and what I found instead was beyond me. This store is so full, you can't safely walk around, for one. To make matters worse, I looked at a refrigerator, $159.99/month, obviously prerented, with food still in it! What the hell they do, take the refrigerator food stains, food, popsicles still in the freezer, and all? ! Thought about going to another store, but this just turned me off completely.

Even after 4 years as a customer, there is no leniency in late payments. They are absurdly pushy. I'm a few days late and they were told I could pay in 5 days because I only have $7 left till payday.these inconsiderate people told me I had to give them my last $7 or give the stuff back.like how petty can you get.

I was lied to by the regional manager and you took my payment but wouldn’t allow me to rent from you and on top of that your managers on the south Campbell store are rude and disrespectful and the company in general doesn’t hold up to what they say they will

Thank you for answering all our questions and letting us know pricing and how this all works.

I am very pleased so far! It was a painless process. I moved recently and I found out the day I signed the lease, that it didn't include a refrigerator or stove! I wasn't too concerned, I have all the cooking gadgets and I thought I'd find a fridge for cheap on Marketplace. Wrong! People are way too proud of their stuff and want new prices for used. Or they just didn't show up! I couldn't afford a new one all at once and I need it now. So, I went through RAC. It was a painless process, I was approved and they reached out to set it up right away. Within an hour, it was a done deal. The first delivery, however, was not smooth. I admit my house has awkward and narrow entryways. But, they managed to get the sofa in. Though I had to set it up and do most of the work. One delivery guy was very rude and didn't want to do his job. Then, he said the fridge wouldn't fit! Huh? The sofa is larger, how would that be possible? He just said no, it won't fit and left! I called RAC, again they were very nice and fixed it within an hour. The fridge fit with little effort. They set it up and it took about 5 minutes! Very pleased and happy! Thank you!