Rick Ball Ford Lincoln Sedalia

Just recently purchased a new F150 truck. We scheduled the first oil change. We were greeted upon arrival. Staff immediately took the truck for the oil change with a truck wash afterwards then hand towel dried it. Everyone we were in contact including our salesman was courteous.

Did the service in a timely manner the cost is amazing for this day and age.
Obviously President Biden has not contaminated Ford, Yet

Mark from the service Dept is horrible at his job fire him and if Brad isn’t his boss already promote him immediately. Won’t bring my business here again… mark says it’s at the back of the list now worthless customer service from that guy. Needs to work where people don’t interact with him seriously.

Ive been going here for years. Never had an issue and don't trust anyone else to take care of Enoch.

Price of vehicle was not worth asking price. Bank offered 100% of worth, dealership would not accept our offer.
We would have been way over upside down if we paid their asking price.

I needed a new Escape and contacted Rick Ball Ford in Sedalia. The dealership had an Escape, I went to drive it, and bought it right then. All of this was incredibly efficient, fast and pleasant. This is my fourth red Escape and I have been delighted with each one.

Ryan, Kent, and Zana were the absolute best! The best experience we have ever had purchasing a vehicle!

My wife and I were on a cross country trip with our 2017 F150 when our battery died in Sedalia at 5 pm. We called the dealer who sent a young man to get us started which after closing time. We were able to replace the battery and get back on the road with minimal loss of time. Kudos to everyone involved for helping us out. If I lived anywhere near Sedalia they would be my dealership!

I used to love this service department… bought a new to me f150 and discovered a grinding noise. Assumed it was IWEs so I took it in for diagnostics, got it back and they just “deleted” the vacuum (pulled a hose off) and charged me $300 per Ford tsb. Picked up and noise was still present. I put the line back on and took it back, they told me a hose has just come loose and they didn’t charge me, I look under the hood and they took the vacuum line back off. Completely done with Rickball at this point and diagnose myself since they don’t have they time and just want money but not actually fix the issue. Turns out IWE solenoid was bad ($30) and also the passenger wheel bearing ($150). Replaced both and it’s running like new. Rickball charged me $300 to remove a vacuum hose and failed to fix the issue.

I had a really great experience. Chris, Matt and Ryan were great. I will definitely never go anywhere else. They listened and the understood my concerns and needs. They put me in a really nice Subaru Crosstrek. I feel like they knew it would be perfect for me.
Thank you guys so very much. I will highly recommend going there for your needs