Rolling Acres Pet Memorial Center

My family has had three fur babies sent to them the most recent being a week or so ago they always done a great job at one of our hardest times. We always went through our vet to have a private cremation and their ashes returned to us so we can bury them in the yard they ran in and they would be close to us. Unfortunately our latest baby although he was put down for private he was put in communal by mistake and spread across the rolling acres instead of coming home. We got his ceramic paw prints which I will cherish but it's hard not having him home with our other two fur angels. I'm not mad because I know mistakes happen even to the best of us. I'm more sad and heartbroken that he is not as close as we would like him to be because it feels like losing him again. Thanks for all that you do and please take care of gizmo there for us.

If you decide to try and plan ahead and prepay for certain services and then have to go through a vet that partners with the cemetery make sure you either plan on transporting the pet yourself or state clear instructions to the vet and call the cemetery as well or things may not go as you planned. I had paid for cremation and a clay paw print for my dog, Sky, a few days ahead of time. I was trying to be proactive and have it done thinking we had more time together but unfortunately things did not work out that way. A few days after prepayment she had to be euthanized which was already heartbreaking enough, and as my vet was a partner with this cemetery I decided to have him transport her to the cemetery rather than me move her myself as I didn’t think I could emotionally handle it.

Well between me prepaying and me also going through the vet there were two “profiles” I was entered into rolling acres system under and unfortunately my dog was checked into the one through the vet. I understand exactly how something like this could happen, as it is kind of confusing and people make mistakes, sure. However I feel like there should be some software or something that notifies this company of double entries of customers to avoid this.

Since my dog was checked in under the other profile and my vet had not gone over the options with me, she was signed up for the most basic options with no clay paw print that I paid for and a different urn. When sky was ready to be picked up a woman called and informed me of what happened. I could tell she felt bad and didn’t want to have to let me know but she never really apologized. I simply asked for a refund and to move my dog to the correct urn at the time as I was stunned that this really happened and didn’t know what to say. But the paw print was truly something sentimental that I was really hoping for and I missed out on and can never get back because of someone else’s mistake.

When I came in for pickup it seemed very impersonal and the only mention of the error was asking for my card to do the refund and the woman didn’t seem apologetic at all. Perhaps she wanted to just avoid an uncomfortable encounter, but it really just sucked to miss out on this and have it seem like no one really cared.

Even during the preplanning I felt sort of rushed and like I wasn’t supposed to be there. I had called and set an appointment to talk about options but when I showed up the woman seemed confused on why I was there then quickly took me to a separate room and had me pick options in a matter of minutes without really explaining anything.

Overall the facility is nice, pricing was good, they took care of my dog quickly and most of the employees I spoke with were just okay. The only person I spoke with that felt genuine was Karen, who is the one I initially called and she set the appointment time for me. I didn’t catch anyone else’s name I interacted with but I was pretty disappointed because everyone else’s reviews say how personable and comforting everyone was and that was not my experience at all.

The staff at Rolling Acres was so nice. The lady that brought me Tracey Jo's ashes was so kind. She wanted to hear all about Tracey. Eventhough she never met Tracey she had genuine caring and compassion.
The grounds are beautiful.
Its a very peaceful and loving place.
Thank you for taking good care of my girl

Incredible people who do great things.
Thank you to everyone who has been so compassionate and kind to my family over the years.

On January 8,2022; we unexpectedly had to put our beloved pit bull down. Our pet hospital sent her to this location and now I see why! I have been speaking on the phone to a lady by the name of Karen, and another person before her but I can’t remember her name (maybe Julie?). They were very nice to me, and respectful. We had been trying to get a clip of my dogs hair because in the midst of everything we forgot to ask the vet. So I called this place and they offered more options to remember our dog by, and even gave me time to decide what I wanted! These people are very understanding and patient when it comes to the loss of your pet. I will be returning to this company for any other memorial services!

I would like to thank you for taking care of my Pugsley in such a great way. You sent his ashes home to me in a beautiful urn along with his clay pawprint and ink one too. I still have yet to find the perfect picture of him to put in the picture window.

The care and compassion showed in the handling of our dog Polo was touching. When we received our pets ashes back we were overwhelmed with how much care and love went into our dogs final resting. Thank you all so very much from the bottom of our hearts

I just lost my beautiful Katie earlier this week! I wanted her cremated. My vets office, Jackson animal clinic 5 stars btw, sent her remains to Rolling Acres Memorial for her cremation. The things I got back from them was just.wonderful! Her urn was beautiful! It looked better than the picture that I picked out. And then to my surprise I got her pawprint on a piece of clay with her name and engraved on it. Just such a beautiful way for me to remember my Kitty cat Katie! Thank you rolling acres you guys are wonderful keep up the good work!

Many years ago our beloved poodle silver passed away. As a family we decided to bury him at a pet cemetery. And today I was fortunate enough to speak to someone at the cemetery and ask them if they could tell me if this was his final resting place. I asked her if Silver was there if she would please take a picture of his gravesite and send it to me. As I said it’s been many many years since Silver passed. I lost my mother in 2007 and my father had Alzheimer’s so I have been on a mission to find Silver’s grave. Today this wonderful lady I spoke to sent me the picture I have wanted for many years. Thank you so much ️

It was hard to say goodbye to my chihuahua that had most of my life but Karen at Rolling Acres was amazing and helped take care of everything

Rolling acres is the place to have your loving pet cremated. The love that they put into every aspect of this difficult time is amazing. Pierre was treated with the upmost respect. THANK U!

Professional and friendly staff helped me pick out a nice urn for my beloved dog. They explained the cost for everything over the phone and made sure the engraving was exactly how I wanted it. They also created a paw print in clay for me and it turned out great.

All of my pets have been buried there. The staff are all wonderful and super professional. Karen especially is amazing! As heartbreaking as it is to lose a pet, I always enjoy talking to Karen. She’s listened more than once while I cried reminiscing about one of my babies. Rolling Acres has always gone above and beyond in my experience. They truly understand what it’s like to experience the loss of a pet.

These people are so caring they helped me out so much with my dog diesel that just passed away I really appreciate all your guys help and reaching out to me and seeing how I am doing.

I will find a peaceful resting spot here. I wish their was a beautiful place in Topeka Like this.

It is always hard to lose a pet. They have cremated three dogs of mine over the years. Very professional, compassionate employees & modern facility.

I'm a very simple man, so I like simple and that's okay with them. They aren't pushy at up-selling. They do have some very nice urns and such plus various options.

Am grateful for their services.

I’ve had all of my pets cremated at Rolling Acres for the last 16 yrs. Most recently I lost my sweet 8 yr old Boxer/Pit mix Snyder to lymphoma. They are the kindest most compassionate people. They are very comforting & understanding in your time of grief.

I took my beloved dog, Paisley, to the vet after she passed away, and they used Rolling Acres as their cremation services. I was just expecting her cremains to come back in a cardboard box, but Rolling Acres went above and beyond my expectations. I received a mold of Paisley's paw print, her cremains were placed in a beautiful box, and touching paperwork was included, as well. Rolling Acres made the very traumatic experience of losing my pet much easier with their kindness and wonderful services.