Roto-Rooter Plumbing & Water Cleanup, Hazelwood MO

Great and prompt service! Ken was available within less than 2 hours and fixed our issue immediately.

Watching the process from start to finish convinced me to pick them to get the job done to our satisfaction.

Drew was so helpful and knowledgeable. I was impressed with his professionalism.
Appreciated him. Thank you.

Mike and Kyle were great. They came by, found the clog, cleared it and was able to determine a broken pipe in no time, and Heather with Water Mitigation came by to check on things. Next step it to get the pipe repaired.

Mike and Kyle showed up in a timely manner were both professional and understanding. They took the time to explain why they were doing what they were doing and why. Well done. Kept area clean and took steps to make sure not to get area any worse than it was. Thanks fellas!

I don’t know if this was a good value because I didn’t shop around. I trust Roto Rooter. Conner was polite, thorough, explained everything to me, answered my questions, did the job efficiently, and I couldn’t tell he had even been in my home except that my sewer wasn’t backing up anymore. And I have a 6 month guarantee against another clog in the sewer. I’m satisfied.

The maintenance man, Gabby was so professional. In addition to fixing the problem, he highly educated me on how to fix it and how to prevent it from happening again. All the things they don’t teach you when buying a house. Super super nice! 10/10 recommend. ️️️️️

Ken was great! Was able to fix my temporary plumbing solution with a permanent one then clean my lines. Great peace of mind.

Words can't express the hard work, dedication, and determination to service these Plumbers offer from this location! They worked diligently to ensure that we had everything back up and running in our home! It was the holiday, it was hot and they didn’t stop until we were back in tip-top shape! They were courteous, kind, and compassionate! They cleaned up their mess and did not mess up any of my decor while dragging everything back and forth! I could go on and on about the EXCEPTIONAL client service they provided, just know they come HIGHLY RECOMMENDED!

Our regular plumbers are closed on Sunday, but the backup happened on a Sunday morning. RotoRooter said they’d be here by 11 AM and they were! Reggie was friendly, courteous, efficient and was willing to explain everything! Solved our problem in about 30-45 minutes!

Tech was very friendly and got the job done quickly and correctly. Price is a little higher than expected but that is common these days! All in all a great experience!

4.5 Stars

The€ Tech was very helpful suggestive polite he took of floor while going back & fourth didn't leave after he was done explained all that I needed to know to ease my concerns glad I calledŕ

Very short wait time to get a tech out to my location. Mike was a huge help. Very knowledgeable and very considerate of how he worked within my home. Did not leave any messes and was very professional.

Mike and Kyle did a great job of explaining the issue and getting it fixed right away. Prompt professional service. Would highly recommend!

Appointment was between 12-4 for a tech to come out. They call you 30 min before they plan to be there which is perfect as I was meeting them there. They called at 11: 45 said they’d be there in 30 min. At 12: 13 they were parked outside! Timely response was beyond met so I can get on with my day. Additionally they went over the pricing and we got a root clean and camera scope after. It was awesome seeing the before and after and that they go back in if they see any other roots. They made me feel involved and like my money paid was beyond worth the service and customer service provided!

Mike and Kyle were prompt, professional, and handled our issue expertly. Mike explained things thoroughly and answered all our questions.

Ken was great. He explained everything he was going to do. He answered all my questions and provided a reasonable estimate. He was very professional, friendly and reassuring.