Sonesta Select Kansas City Airport Prairie View

Room was mostly clean with some food crumbs and things but bathroom and everything else was nice. We got a suite and it was room but the couch/sofabed combo was a little awkward. The cushions were slippery and kept sliding off the couch. There wasn't a microwave but there was a fridge and small coffee bar. The shower didn't have a shelf or anything to put your stuff down. Location was close to eateries but kinda sketchy.

The elevator had wierd dents and carvings and overall felt like it needed a check. The hallway had a smell of weed when we arrived and almost everytime we walked it the next day, but the room smelt alright. We were too tired to check the room when we got there, but in the morning we noticed a couple wierd small stains on the sheets (brownish red so guessing blood) and on the couch we also noticed a blood stain. Since, we were leaving the next morning we didn't think to say anything. The room also has a wierd layout with the tv not facing the bed or couch, but the divider between the two.

Positives were very clean, friendly staff, good location. Disappointed that there was no microwave in the room and nothing at all for breakfast, not even coffee. Never been to this nice of a hotel without these basic amenities. Also our 2nd floor room had central HVAC units on a balcony right outside the window and they were very noisy all night long.

We have mixed feelings about our stay. The room was nice and clean which is important so they do get a plus for that, but found it odd there was no dresser or place to put things that don't hang. Also no counter in the bathroom, just toilet tub and sink. Had to put on makeup and do hair over the kitchenette, sink and counter area that had a mirror. We were there 6 days and had to call on day 4 for the maid to empty trash and new towels. We asked for a handicapped room with a walk in shower and was told we would get one. When we checked in there were some major issues as they had already checked someone in our room so at midnight after another major goof on their part we got another handicapped room but with a normal tub with handicapped bars that was not something we could use easily. Another thing we were disappointed with was there was no food available as shown in the pictures online. Only a small area near the desk to purchase water, and a few snacks very much overpriced.

Overall the place was good and if we hadn't had the issues upon arrival I might have been able to overlook a few of the things that I felt wasn't so good. When you order an handicapped room and are specific on needing a walk in shower that should have made it happen. The employees were nice but we feel some need more training, they seemed short staffed as well.

Was very disappointed with our recent stay. We reserved 3 rooms on the site and they refused to give a military discount and charged the maximum rate for rooms on the weekend of September 11th (what a shame). This is how Sonesta honors their combat veterans. I could tell the host was sad he couldn’t make that change in the computer because of company policy and was shocked at the prices we were paying. We stayed here again because of the great complimentary breakfast we got last year (during COVID restrictions), but see that Sonesta now doesn’t even offer that or a free cup of coffee in the lobby anymore. The manager on duty was rude and had excuse after excuse to why there was no breakfast or coffee and why the elevator didn’t work, but never even apologized for any of it. I wouldn’t stay at another Sonesta or recommend it to anyone ever again.

Nearby the airport with 24hr shuttle service every half hour, super helpful for inconvenient flight times that would otherwise cost $100 just for an 8 minute taxi. The rooms were fine, service was helpful

Could have gave a discount for the elevators being down. Other then that the place was great. Bring back free breakfast.

Only thing that saves this place from one star for me is the staff. They were all very helpful and professional. The rooms don't have a microwave and the mini fridge was very weak in its ability to keep things fresh. No complimentary breakfast of any kind, only choice was to pay $9-$11 on cold food. Only way to get hot breakfast was the Waffle House next door. Wifi was slow. Elevator broken the whole week I stayed there. If you're here on business, just stay at the Drury Inn accross the way, it's the same price and even has breakfast, dinner, and free drinks at happy hour.

We got here early, and Mark at the front desk was SO friendly and accommodating! The room is gorgeous, and he worked extra hard to get us a room that was wheelchair accessible. So pleased. Thank you!

Housekeeping walked in on my girlfriend WITHOUT KNOCKING while she was naked. I told the manager at the front desk and she told me they don’t have to knock. And had an sassy attitude with me when her employees violated our privacy. Her exact words were “you should’ve been gone”

Very clean, and spacious rooms. Bed was very comfortable. Friendly service. The only bad thing is that they don't have a microwave in the room.

Solid. While a bit away from the airport it's only an extra 6-7 min away from the on airport properties. Room dimensions somewhat tight but was clean and serviceable. Liked the two sinks in the room. Double beds were tighter but an extra sofabed helped.

Great location near the airport although I did not need it for that reason. A wonderful setting for dogs! The hotel is surrounded by green areas, bushes and trees which not only provides a place for dogs, but helps to block road noise (which was mild) and was very aesthetic. The decor and hotel has a nice presence and I would put it in the same category as many in the same. The only wishes were for a microwave, the restaurant to reopen, and there were no dog treats, bowls, toy or bed offered to my pup pal as mentioned on the website. The hotel had a strange odor walking in the front door/lobby area and along the exit doors (similar to marijuana), but the room and hotel otherwise seemed well-kept and in a safe and convenient location. This was the first Sonesta Select I have stayed and I would be willing to stay again.

Make sure to use ʜoᴛᴇʟʙᴏʟʟʏ. ᴄᴏm when booking your stay. They compare hundreds of hotel sites and normally will have rooms much cheaper compared to others! You're welcome:)! This resort is one of the highest rated in this area. I've been staying here for a very long time. If you stay for a few nights you definitely won't regret it.

Best airport hotel I've ever been in. It seemed like it was recently renovated. Bed was super comfy. Spacious room. I don't recall hearing noise from the highway. We parked our car here and took the shuttle to the airport. Driver was friendly. Not sure if hotel staff remembered that we reserved the shuttle for 6am bc they kept saying on the walkie talkies that our reservation was for 605am or something. So it was a few min late. But we made it on time. Would stay here again.

Would have given 5 star but their pool and spa were not open and that was the reason for us booking the room after my travelling from the U. K.