Subway, Grain Valley MO

My sandwiches are so great here (I need to stop eating those cookies! Some great music is the only suggestion I have. I love the place.

There is a worker named Hayden he does not wash his hands after touching himself and threw water at me

I put an order in online for delivery. First I tried using a coupon for a $6.99 footlong. I had to change my order several times to get the coupon to work and the website would not tell me why it wasn't being applied. My food finally got to me 1 hour after I put the order in. My door dash delivery driver could not find my location for almost 40 minutes. They called me and asked for help to find the place which I provided the best I could and they still passed by me at least 3 times after I explained exactly where I was.

The man is very friendly and knows what he's doing. There is two girls (especially one) that has no idea what she's doing. Frequently asking for help from co workers. Very childish as well.

We order from here at least once a week. The food is usually very good, but today i received a sandwich with hardly any meat on it. These werent the usual people who make our sandwiches, so hoping they were new and are working out the kinks.

Food was as expected. They need to put there online order process from the front of the line. We were not greeted walking in. The guy that used to say Hello Welcome to Subway today. Is literally overwhelmed with nothing but online orders and said I'm working on a online order. That was it. Foot traffic isn't really important to this store. Order online people. That boys can't stand your face.

I can't believe the bad reviews on this place. The food was great and the service was top notch. The managers were great! They were training someone and were so nice! Thanks Subway

Closes super early! Doesn't stay open pass 630p - 7 let me add some stuff I wish I could give a zero horrible customer service never orderrhrough app they cancel and take your money. Courtney is a horrible manager seems to not care very rude not willing to help.just says order on app is doordashes fault sorry but I ordered on your app. Courtney also doesn't know management skills in dealing with an upset customer.she should learn.this place is also always out of meatballs well The Boss is hilighted on advertising as a main sub.mostly horrible management with young kids.when a manager isn't leading by example how do they learn.how to Diasculate situations and still give good service.

Ordered online, drove all the way to the store to see that they were closed? Been 3 weeks, still never got my refund after contacting corporate. This business is terribly run, still don’t understand how they are allowed to open this subway.

The food is great as long as they have everything in stock. Cudtomer service could use some work. They were nice enough. Just not very attentive or helpful. Hence the 3 stars.