Subway, Lathrop MO

Stopped in to grab a couple fountain drinks today and overheard an extremely rude Subway cashier. A man was in there to apparently grab a DoorDash order, and she instantly copped an attitude and raised her voice. Yelling snarkily she informed him, “well this pickup order was ready at 11: 50am so you’ll just have to wait”. I overheard him calmly apologize, advising he came from Excelsior Springs immediately upon receiving the order, and goes where/when he’s notified”. She huffed loudly and again stated he’d “just have to wait”. I was aghast at how she treated this man and for zero reason (from what I heard). Worst part being she appeared to be the Lead or Manager. Will never be stopping to eat here and highly advise you don’t either!

Today was my first time ordering at this location. We usually use the plattsburg or Kearney locations but this one is a minute from our house so I just bit the bullet for times sake. None of our food was made correctly. They didn’t have ingredients in stock for certain sandwiches. I ordered in the app and couldn’t use my coupon code. It also took an additional 15 mins past our pickup time for the order to be ready.