Swope Health Independence

Denying me meds and refuses to call me back. I am a new patient so I could not have done anything to pass them off yet so I guess that is just how they treat low income medicaid patients.

Very caring and compassionate staff. They were very helpful and gentle, when I went in and was in a moderate amount of pain. Also not very expensive, very reasonable pricing.

They are currently forcing my husband to wait literal WEEKS on lifesaving heart surgery because their dentist refuses to perform oral surgery that he needs to clear an infection before surgery is safe for him. We were first told we needed clearance from his surgeon, which the surgeon provided, and were then told the dentist wanted him off his blood thinners for three days before surgery and they would call him the same day to reschedule. My husband had to call them, only to be told the dentist "doesn't think it should be her decision how long he's off his blood thinners" (interesting, since she was pretty confident about it earlier this morning), and they're waiting on someone named "Mr. Dickson" (no one can tell us who on Earth Mr. Dickson is) to decide that for her. Meanwhile, my husband's risk of a recurrent heart attack or stroke increases by the day while they keep dragging their feet, but as long as no one swears about that over the phone, they're apparently fully comfortable with that risk, as well as the extended hours I've had to take off work to be there for sedated surgeries that wind up not happening. Do not recommend AT ALL.

Update 10/24/22: "Mr. Dickson" is evidently "Dr. Dickson", and has scheduled an appointment with my husband for Wednesday at 2 pm, despite the fact that he has already had the required oral surgery after going in to this office and refusing to leave until someone explained the situation to him, at which point they magically produced a same day appointment. It's also worth noting that the entire reason my husband even needs this heart surgery is because Swope previously dismissed his active congestive heart failure as a simple respiratory infection, so there's that. I stand by my original comment that I wouldn't seek treatment here if you value your health.

We had an emergency situation and Delania at the front desk was very patient and helpful with getting my son in to be seen.