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The Home Depot, St. Louis MO

Address 10930 New Halls Ferry Road, St. Louis, MO, United States
Phone +1 314-869-1515
Hours
Monday9:00am-8:00pm
Tuesday6:00am-9:00pm
Wednesday6:00am-9:00pm
Thursday6:00am-9:00pm
Friday6:00am-9:00pm
Saturday6:00am-9:00pm
Sunday7:00am-8:00pm
Website www.homedepot.com/l/Ferguson/MO/Saint-Louis/63136/3013
Categories Home Improvement Store, Appliance Store, Bathroom Supply Store, Cabinet Store, Hardware Store
Rating 3.3 15 reviews
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The Home Depot reviews

15
Sort by: date highest rated lowest rated most helpful
Rastaman
August 20, 2023 5:58 am

Ordered online 1 $9.00 item. It has been days and no one has said anything. Not we don't have, it is on its way or anything. They had the item in store but the old employee guy was too lazy to climb the ladder for it. This is a bummy, disrepectful, always out of what you need kind of store. Worst of all, there is usually no qualfied or unqualified help available. Beware of this rachid hoodwreck of a store.

James
August 17, 2023 8:19 pm

They rarely have what I need in stock and typically look stocked like a store that is closing.

Iame
August 13, 2023 2:19 pm

Great customer service at this location; this time. Can't speak for ALL the workers. I would have given them 5 stars, however, since I don't own it, it only gets 4.

Lisa
August 11, 2023 2:00 am

Good when staffed fully. I hope you are not doing what Sam's Clubs are doing to Ferguson customers by charging us 17 or more on our products

Philip
July 28, 2023 11:37 am

It was frustrating that the materials I needed were difficult to access due to random pallets of goods in the aisle. Jasmine was most pleasant and helpful at checkout. She gets 5+ stars and deserves a raise.

Lannie
July 22, 2023 2:31 pm

Let me say this management was great but some of the employees was horrible. They don’t want to work. Lazy employees not helpful at all.

Linda was very helpful!

.

leeane
June 14, 2023 3:50 pm

Amanda is horrible. She doesn’t hire staff and gives them the run around. I’m overly qualified for this job and informs me to wait for a email on interview when the job opens but there’s clearly positions open online. She just doesn’t want to hire people. She is a fraud worker. I’d definitely fire her and if not she is the reason why you’re short staffed.

Joe
May 23, 2023 10:02 pm

Full time police security working at this store. The last time I was there, it was 10: 30 am and two fellas decided to have a shootout in the parking lot about 50 yds away from us. One gunman ran into the garden section and the other limped to a backyard across Old Halls Ferry road. Get well soon, buddy!

Lauren
May 23, 2023 4:43 am

Went shopping for plants with my mom, she found what she wanted. Line that was in the garden area had a bit of a wait.

David
May 22, 2023 12:51 am

Their staff need to be more knowledgeable and available. But they were friendly which helps a lot.

Jackie
May 13, 2023 1:23 pm

I still have a problem with all Home Depots, the merchandise is not priced on the shelves or the item. The bar codes don't match what they are selling.
I went to this store today for gardening supplies. I found several beautiful flowers and other items.
Tasha was so helpful she actually loaded my car for me.
Great customer service. She gets 5 stars.

Kelli
May 10, 2023 5:20 am

Such Precision! This Home Depot has SUPERIOR Service! “Call Me David P” took care of me! I walked in with a plumbing issue and walked out with a smile! I showed him a picture of my issue, and told him what other goal was and he went to work to find the EXACT parts to fit my needs. David P is the one for me

John
February 24, 2023 4:35 pm

Area I was looking in was a bit disorganized but I was able to find what I needed as well as 4 options

William
February 12, 2023 12:41 pm

The place would be awesome, I really would like to see more of the people being a little bit nicer than being an azz!
And I'm sure that alot of people will agree with me,
Thanks and have a great day

Eric
February 04, 2023 11:24 am

They do what they do, but they do it well. Too many kids with no knowledge of the areas they work, but all employees seem to stay on some of their best behavior. In today's world, that part is refreshing.

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