The North Face Country Club Plaza, Kansas City MO
| Address | 312 W 47th St, Kansas City, MO | ||||||||||||||
| Phone | (816) 756-0300 | ||||||||||||||
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| Website | thenorthface.com/en-us/stores/mo/kansas-city/USA25 | ||||||||||||||
| Categories | Outdoor Clothing and Equipment Shop, Bag Shop, Camping Store, Men's Clothing Store, Outdoor Sports Store | ||||||||||||||
| Rating | 1.9 7 reviews | ||||||||||||||
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The North Face Country Club Plaza reviews
7As it appears TNF is now only catering to non white males from all their advertising I and my family have decided that their apparel no longer "fits" for lack of a better word. Good luck with your woke agenda. It wasn't those people who supported you to build the company you have today at all.
Today I realized why this store have such bad reviews definitely the worst experience ever! Maybe cuz we are Hispanic they just look at us really bad I asked for some size today a white guy with long hair! He even let me finish my question when he immediately said no! No one was nice at all!
Soon as I walked in a white lady with a leg tattoo greeted me by saying “can we help you” instead of “how may I help you” rude don’t ever in life greet me like somebody bothering y’all if I could leave no stars I would.
Literally disgusted after the horrible experience I had to deal with at this location with an employee. Not sure if he was a regular employee or manager but you can tell this guys has issues with races such as hispanics and black people. You guys have to train your employee better on giving a better customer service, no one is coming to get free items. Got so disgusted by this ignorant child that I decided to leave the location. I will definitely be contacting someone higher to have a conversation about this, since it seems not to be the first issue someone has had at this location, and I’m guessing it is the same person. We deserve respect and a better customer service employees!
There is a "person" called Aaron, idk who's him but i guess a "manager" or something like that, he has a real bad attitude, quiet and super bad customer service.i think management needs to do something real fast, the store is super nice, the employees are nice and Friendly too (Brooke and Tyler)
Idk if this guy Aaron has some races with Hispanic or black people, but you can see right away that tbh.
Again nothing with the store or other employees, it's just this person that needs to be more friendly and has a better CUSTOMER SERVICE because no matter what, we don't go there to PLAZA LOCATION to ask for FREE clothes or items, we PAY/PAID for those and at same time we basically pay them salaries, so we deserve respect and a better customer service employees!
Nice merchandise and helpful staff. Helped me find the sizes I needed. Was knowledgeable on the products
So sad that "The North Face' has gone down hill over the last few years. I have purchase "The North Face" for at least 15 years. I recently ordered online 4 big kids jackets that cost around $115 each. On the website beware that if you order a size and you return it to the website it will take 3 weeks from the time they receive your return to exchange or get a refund. This is not stated on their website. It does state you can take it into a North face store to exchange, but if you live 80 miles from the closest store that is pointless. I love product, hate the process and service. There are other competitor's out there. I guess it is time to move on. Now I wait 3 weeks for a refund of $400.00. WOW.