The Smile Spot Waldo Dentistry for Kids & Orthodontics, Kansas City MO

The doctors and nurses here are just amazing. I had some problems with my fillings and they took the time to see me twice after my OG appointment just to help me figure it out.

I walked in for my appointment this morning thinking I was getting my teeth cleaned to find out this place discriminates and is ageist. The lady at the front desk told me that they no longer take adult Medicaid right before my appointment was suppose to start. I told her that’s weird since my insurance refurl them as a place that took my insurance. She said they have bothered to update the insurance companies yet. Then I said that I had filled out a bunch of personal information paper work out on there website for this appointment that required me to give my insurance information more than once and one of those time was a drop-down box with my insurance making me think they took it for sure. All she could say was they haven’t updated their website and they don’t check the clints paper work before appointments. At this point I’m so upset about their negligent and wasting my time for taking of work for this. She said that they could charge me a low first-time appointment fee and set me up on a plan like I would want to ever be a client her after this. I feel so discriminated against and have no other time during the week days for another appointment since I am booked up till July. They took money out of my pocket for missing work for this when they should have called ahead time with this information. I also don’t feel safe that they still have my personal information either. My lawyer will be hearing about this ageist company and their neglect. Please think twice about making a dental appointment with these people.

Melissa did an amazing job. My daughter said she was funny and her experience with her was amazing!

Most professional dentist in KCMO I could find that accepts Medicaid. What a relief! Thank you so much for your services! I feel great about taking my children here.

I do not recommend this place. The office is run horribly. They forget about patients in exam rooms. They forget to schedule appointments. The office is totally unorganized. The staff is rude, and they seem to have no idea whats going on. I'll never go there again. In my opinion, no one should seek dental care here.

The lady at the front desk is rude they overbook there is not enough seating in the front waiting room I would not recommend my son was at the smaller clinic next door I will be switching him and my younger children will not come where when they turn 15 worst experience ever do not come here

This was my fist time visiting the smile spot, they were very welcoming and knowledgeable with All the information we needed to get started, They also gave me several affordable options for my family special thank you to lady who helped me today her name was Kealy my daughter was nervous but i love how she made her comfortable asked questions to relate to her 100 percent appreciated so far we love this office and will be returning and telling my friends!

The staff at the front desk is going to make you all lose patients. Need better business etiquette and need to learn how to not hang up on the patient’s parent.

Malpractice at it's finest!

I would not, recommend this place. They take your money and don't do what is in the dental plan.
For example: I made my appointment this morning and paid 100 dollars for that appointment. They called me after driving there and taking my money, told me that the doctor decided he couldn't see me because I was in need of nitrous oxide. So he knows I am in pain for a needed Root canal and denied treatment, anyways.

(Because of the appointment before when I had my wisdom teeth pulled, the needle was yanked out of my mouth and I now have a huge scar in my mouth from that appointment and have pictures of this, so I was kinda wanting the nitrous again so I wasn't able to feel the needle this time) which makes obvious sense.

Also I will be getting my x-rays printed from before my wisdom teeth and after because my back tooth was not chipped before going to this dentist.

This is very important for me to get this back chipped tooth fixed and they show little concern for their patients and more concerned about money and charging your insurance.

Goto a differnt place. This is just a warning.

(Dr. Lindman is the Dentist, that this statement has been about, just to be clear)