The Truck Shop, Joplin MO

If there was an option of an 10 star review I would give it! Our family was driving through town for vacation and our truck just so happen to have a massive oil leak. Andy (owner) does work for my husbands company Monday- Friday. At 9: 30pm on a Friday night Andy dropped everything he was doing to come and help our family. We would have been stranded with our 3 young children if it wasn’t for him. Truly a Godsend! Thank you so much for being there for us!

I would give more stars if possible! Great work by FANTASTIC people! My new go to shop!

RUN. AND RUN FAR. The owner (Andy), is a lying, cheating, scumbag.
We are forced to take legal action. All good reviews are bs.note the same dates. You've been warned. Andy, we will see you in court

I called this shop, looking for a reputable shop that isn’t over priced. After explaining everything my truck was doing I received a quote that I was pleased with based on my research and discussions with several shops. I was told to bring it in on the next Wednesday. I was told it would take a week to get finished. A week went by and they hadn’t even started on it. I was then informed that they hadn’t even ordered parts for it yet. Then I was told the parts were ordered but they wouldn’t be here for several days. I asked how long it would take after they got the parts and they said 3 days. It’s now been a week since they got the parts in and they won’t accept or return a phone call or message.
Update. I finally got to talk with them today and they are setting the cab back on the truck. He (Andy) was very friendly and answered all of my questions. I will hopefully have it back today or tomorrow (over 2 weeks in). Their level of skill cannot be commented on at this time. But their level of communication and time management leave a great deal to be desired. If you are okay not knowing anything, being in the dark, and waiting well over twice the time you were quoted to get it done - you should be fine here. If you like to be in the loop and expect things to be done on time or at least a phone call to explain problems that arise, you won’t be happy here. But the price is better than most other shops in town. So, maybe it balances out for some.