Toys For Trucks - Cameron

We had a sub/amp installed in 2020 and had a great experience. I recently sold that car and wanted to have the equipment moved to our other vehicle. I called, emailed, left messages with ZERO response. Part of my install package was paying only labor to have the equipment moved in the future. I see the new business model is to not honor previous work OR even call customers back. Best Buy did great work though! Sorry to see this happen to a great local business. Good luck.

Tint on the back window is ripped, noticed it when I got home after install, it’s been a month since the installation and I have bubbles on every window. I thought they could at least get one window right. Lol

We had to call 6 times to make arrangements to get our project completed. They are very disorganized and not professional!

Just one week before work was to be done they called and let us know that the work would be 35% more then what they quoted.

We would not recommend them for any work. Buyer BEWARE!

In addition- we did receive a response but it made no sense. There wasn’t another company involved in the work. We were using an associate at the store to do different work that had nothing to do with the original work.

If it mattered, you would call us to get resolved. Good customer service skills start with listening to you customers. This issue properly explains why you have other complaints and low overall scores.

Anyway- we found someone who is going to get all the work done this week. Including the install of the new stereo system.

We were very disappointed and moving on.

The salesman that helped me was aloof and very unprofessional. He couldn't get off his keester to go out and show me the b&w truck hitches as mine was stolen over the weekend. I tried local for the reason of keeping business in our town. I guess he more interested in "attending" to someone who looked more "prominent". The internet has the same thing and cheaper. Oh well I tried.

Was told one price over the phone, then after one was done the price was higher.would not do any business with them.

I bought a topper for my pickup from Vision. I also had them install the topper. They told me it would take about an hour for the installation but, it took 4 hours. I waited at the store for the install and during that time no communicate with me on the status. After I left i soon discover the lights were not function correctly and returned to the store. It took another hour for them to get them working correctly. That should have been caught before telling me it was done Also, the wiring they added for the topper lights they did not secure them and there was shipping material left in the truck bed. Another issue was that the topper had a chip in it which they noticed while installing the topper. If I would have not noticed the chip they would not have said anything. That should have been brought to my attention right away because I may not have wanted the topper with the chip. After some discussion they did not charge me for the install to make up for the damage topper. Not securing the added wire and trying to pass the damage topper off does not bode well. I would not recommend using them for topper installation. They said they've installed a lot of toppers but I questioned that.

They were able to repair my remote start and replace my remote control in less than 30 minutes. Great customer service.

Just had some work done this morning and the staff was friendly and knowledgeable. I am very happy with the service that was performed and would highly recommend Vision Upfitters. Thanks!

Took my husbands truck here to get a cab light replaced. Friendly staff and nice quiet place to sit while you wait.

Was very helpful and patient with me when helping me instal my subs. Pricing isn’t too bad. Overall very happy with the service

Very informative and friendly staff. Did a great job on tinting my windows and adding an amp and subs to my existing factory head unit today. Have a few more things to do so I will be going back! Thanks guys great job.