Treats Unleashed, Kirkwood MO

Treats Unleashed is the best! The staff is very friendly and shows our dog love and attention!

Heather did a beautiful groom on our Maggie. Tillie got treats & everyone was so friendly! Great to be back!

The staff is absolutely wonderful and made our dog feel so comfortable for his grooming appointment. Highly recommend!

This message is for the Kirkwood Store on Manchester. We would give this store 5 stars except for one problem. Truth be told, this was our favorite store because we love Sky and her gorgeous Newfy named Bear. Even though the Olive store is closer, we always use to go to the Kirkwood store to see Bear and have him visit with our dogs. But now Bear is never there anymore apparently because he accidentally flipped some saliva on a customer. 98% of the people who go to your store love dogs and expect to come in contact with dogs at the store! If a dog slobbering on you bothers you then you probably should not own a dog. It is going to happen! Almost all dog owners want to see other dogs for their dogs to socialize with! So please bring back Bear to your store. I guarantee he is attracting 100 more patrons to your store for every 1 that you might lose. Newfoundlands like Bear are rare to see these days and such a fun sight to see when picking up dog food and treats. Bear is such a gentle and loving dog. I can’t imagine an owner or manager telling their employee that they can’t bring their dog to work because he slobbered on a customer. The customer wasn’t bitten or growled at. He drooled and wore a bib which telling customers he did. The lady overeacted and complained to management. She needs to be more tolerant just like we all need to tolerate dogs of all shapes and sizes. What about her 10 lb dog that growls and yips at all the other dogs and customers. Should she be banned? In this case, the customer wasn’t right. Now poor Bear has to sit at home while Sky educates other dog owners about pet nutrition, toys… As we have seen by all the help wanted signs around town, its hard to find good employees, so when you have a gem like Sky working tirelessly, at least let her bring her beautiful Newfy to work. Isn’t it a pet store after all? Don’t punish the gentle giant.

My pup was bathed by Grace on Monday 7/17, today I noticed something white sticking out of his ear and I found this decent sized cotton ball shoved into his ear canal. I had no idea this was there and I am so thankful I caught it. I will not be taking Fred back here.

I've recently moved to the area and needed to find a quality groomer for my miniature poodle. I called a highly recommended groomer in the area who aren't taking on new clients and they referred me to Treats Unleashed. I can't say enough about them. From the welcome postcard I received prior to the appointment that included discount coupons to the complimentary treats following his "spa day". Everyone is so kind and welcoming I will absolutely be back and encourage others to check them out. Thank you everyone at Treats Unleashed!

Great product selection and very friendly knowledgeable staff. Highly recommend going to the north Kirkwood location.

The staff is wonderful! They are so patient with our dog Rosie, who is very nervous with grooming. And the fresh baked treats are always her favorite!

Emily at the Kirkwood location was great with Teddy Cha Cha and Johnny. They came out, after seeing her, so proudly and tails a waggin! Thank you Emily for a great experience! And thanks to the front desk staff for their help, kindness and knowledge!

I believe I would like to transfer her to the Kirkwood branch if that is possible. She looked beautiful and I was very pleased and she came back to me so relaxed.

I always bring my dog here to get him some treats or to use their self service bath. We’ve always been treated nicely and all the staff love my dog and he loves them. That is til today. I brought him in to give him a bath. My friend comes with me to help out. My dog is big. When I was done bathing him, I started to cut his nails. (I’m a former groomer) my dog has always hated having his nails cut and lets me know. That’s where my friend comes in to help hold him. Today he wasn’t too happy and was showing me his teeth and putting his mouth on my hand. I wasn’t letting him get away with it. Then one of the workers came in. One I had never seen before. She was not at all nice and told me cutting nails wasn’t allowed. I asked why, she said policy and then she left. I was annoyed and told my friend I had cut them there before and they never stopped me. When we came out of the room, that employee didn’t say one word to us nor did she even acknowledge us. On our way home my friend looked on your website and tried to find where it says that we can’t cut our own dogs nails. She found nothing. I wish I knew this employees name cause they were very rude.

Huge fan. My dog loves their peanut butter cakes and the staff could not be friendlier. You can tell they really love pets.

Love this store and this particular location! Was able to try a few new items that I didn't see at a different location. Very helpful associate who was extremely knowledgeable and friendly as well. Will be back!

Willy came home happy and handsome after his grooming! Will definitely be back for more doggy spa days at Treats Unleashed

So obviously I think my groomer Gracie does a great job. In fact all the groomers there are great. But this review is for the gal that works the register and greets everyone that comes in. Her name is Sabrina I believe. I’ve talked to her over the phone as well when i have to call to make changes to the appointments or want to schedule something. Every interaction I’ve had with her has always been so cheerful, uplifting and positive. I don’t think I’ve ever witnessed her in a below average mood. I mean, she seriously seems like she genuinely has a positive attitude and wants to be there. I just want to say that it’s so refreshing having that level of customer service and it being consistent. This gal needs recognition and I hope she gets a raise or Christmas bonus!

Loved using the bath! I have a do who is a bit timid about new things, and everything went so smoothly. I will definitely be back to do that again!

What a wonderful crew.
It’s obvious that not only knowing and caring about the doggie owners, it’s the beauty of the dogs they love and know.
But what makes, for me, a 5 Star location is the magic of groomer Marianna.
She sees each dog she is grooming and sees the line he/she needs to be made perfect.
Thank you Mariana and the incredible staff
Annie