U Nails, St Charles MO

I’m not a review person but I’m super unhappy with my service here. My nails were jagged when I left, my right hand nails are round shaped and left hand nails are almond shaped, and I have multiple wounds on my fingers from aggressive drilling and filing. The dip powder is already chipping from my cuticle area & the tips of my nails and I got them done yesterday. I paid $38 not including tip for dip on natural nails.

I don’t normally write reviews but this was a doozy. Went in on a Friday, asked for a dip set. She started using this gel hybrid which was fine and turned out really pretty. I paid and tipped her well. Within 24 hours my nails all started to fall off, one by one. I started out with nail glue because I’m not the type to go back to a location and complain. Well, once all of my nails started popping off I went back on Tuesday and asked to have them redone. I had explained some were glued down but would like them redone. She only fixed the ones that were missed or crooked and by fixed I mean she just layered more junk on them so now they looked way worse than what they were before. She was rude to my friend who wanted her dip set redone because of smudging and peeling within the same 24 hour time span. It was a less than pleasant experience and I wouldn’t recommend. The owner gets very upset if you point out mistakes and takes it out on you and your fingers.

I walked in when it was busy but still felt very welcomed and wait time was good! The people were very polite and work wasn't rushed, I picked a color and decided I wanted a different one and was nervous to ask but it was no problem! Everything was very clean and professional and better priced than i expected. Gave me exactly what I'd hoped for and this is definitely my go to now!

Terrible. She said her pricing is $35 but she upped it to $45 because she couldn't do the design (which she did anyway and messed up). She didn't inform me she didn't have the skill set to do my nails but I could tel when they were finished. Also super unprofessional, left my friend waiting for 10 minutes while her husband (who I'm pretty sure isn't a licensed nail technician) was doing her nails. I hate my nails. Also for reference the nails were supposed to be a shorter version of the one I showed her but if she couldn't do that, it was her job to tell me.

I came here the other day and I walked in and waited for a few minutes which was fine. But when I was seated and my nails were starting to be worked on, I told the lady that I wanted my nails to be Almond shaped. She completely did them wrong and I had to ask her to reshape some of them. She filed One of my thumbnails on the side too short. To were now it hurts and I have to wear a Band-Aid because it was bleeding. I also told her that I did not like the color and she did not listen. Also I told her that she did not have to refile my thumbnails that they were fine and she did it anyway. Which caused it to be too short on one side. I am definitely not the kind of person to come on here and review but to me this was ridiculous I have went to so many nail places trying to find the right one and I feel like everywhere I go there’s something wrong. But I also feel bad to be rude and actually speak my mind when I’m there so I still pay and tip really good Because I used to be a server. But while she was doing my nails there was a couple that came in behind me and they walked out because they were not seen. And she told me she thought that they were my parents. I am 21 years old and I came there by myself I don’t understand why she assumed that these people were my parents when they even signed the chart she asked them to, So the lady can get her nails done. I am sorry but this is just the worst experience I have ever had.

Friendly staff. Very welcoming. Walk ins welcome. Made sure I was happy with my nail color. Took their time even though there were others waiting. Great service.

I’m writing this review for my mom whole she drives, but she said that they had cut her twice with the tools, kept filing where her cuts were, when they put the alcohol on the burned her, and even gave her FUNGUS in her fingernail. Don’t go here, it’s not worth it.

PS: the gel was also peeling after a week after she got them done, she could literally scrape off her polish.

She messed up my nail and then tried filing it down to hide it brand cut me with the nail file then when she but the alcohol on it it burned also the nails were sloppy

DO NOT PATRONIZE! Not only did the lady cut me like the other reviews, but my toes are done sloppily and so are my nails.

Came here for a fill after they did my original set. During the fill, the lady drilled through the acrylic and my regular and into my skin.on 2 different nails.she painted right over my bleeding skin with polish. Ouch! It was painful when it happen, hurt bad for atleast 4 weeks and my nails got infected, bruised and didn’t fully heal until new nail growth came in about 3 months later.the lady never acknowledged that she did anything wrong. NEVER let them do fills here. Their pedicures are awful too.

About a year ago I went and they did pretty good, the lady accidentally cut me with he driller thing and she apologized and she was also being careful with the acetone around the cut. Seeing these reviews kinda scare me for going there tomorrow but we'll see. Mostly everyone was nice, maybe you guys had the bad employees and that was like 2 years ago.

I love this place. They do a great job, and they even did a glitter rainbow on my toddlers nails! She is so excited.