United Electric Co-Op Inc, Savannah MO

Extremely high bills! Almost $900 for 1 month and no one home until the evening something’s not right, never paid this much for bills in my life, this is insane

I have no issues with this company. We have had them since 1996 and never had an issue. During the ice storm we were out of power maybe 14 hours, while the rest of my family.on another provider.were out 6-10 days. Never had an issue, office staff is friendly, and service has always been great.

After replacing all the appliances in our new house after 5 years, they replaced the transformer and no more issue. There was no offer to replace my damaged appliances after that despite several conversations. Then we get this user access fee. ALL utilities are doing this. This keeps them in new up to date, safe equipment which I have no issue with. Replacing aging infrastructure is needed but at whose expense should that be? I am as energy efficient as possible, all LED lighting, high R value insulation and windows, all energy star appliances, and soon to be solar. Yet my bill only gets higher with time. Hopefully Solar fixes that cost for the future. I'll buy batteries next and get off the grid if need be.

Yes. Their rates may be high, but their service is great. They are always very quick to respond to the problem. Thanks guys.

Extremely high rates. Didn’t run my furnace for 2 weeks, my bill only dropped a small amount. There must be a huge variance in the measurement system of kWh. Going to measure it my self and run a some numbers in R and minitab. I will post the results on facebook with statistical analysis. The customer service is great, but I’m not paying for that.