United States Postal Service, Cuba MO

Unfortunately I cannot give less than one star - otherwise I would. After living at the same address for more than 6 years we still get mail for people that don't live here. Not junkmail, but mail from financial institutions, insurance companies, social security, etc. We have bundled it, taken it to the post office and asked that they only deliver our mail. Nope, still getting stuff for people that haven't lived here in years. What we frequently don't get is the mail meant for us.
I signed up for informed delivery and was alerted that we would be receiving a piece of mail that was very important. After three days I marked it as not received. It's now ten days later and I still don't have it or have been contacted by anyone about this.
I tried calling the post office but couldn't able to talk to someone because I get routed to some kind of ad trying to sell me a medical device.
Talking to them in person does no good. They lose packages (a recent package that was mailed to us on July 11th made it from the sender in Florida to Springfield, MO in two days, but is now stuck "in transit" for the past 11 days. Again, this is medical equipment that needs to be stored at a certain temperature. By the time I get it, I might as well throw it in the trash because it won't be usable.
Asking the mail person to only deliver our mail is pointless. All we get are blank stares and the next day we are back to getting other people's mail. We thought of renting a PO box, but other people we know say the same thing still happens to them. I have now filed a complaint with the postmaster general and hope we get some kind of solution.

Consistently forces large parcels inside my mailbox damaging the contents, simply because they’re to lazy to walk to the door. If the mailbox won’t securely shut, it’s probably to big.not rocket science.

Need to go with commercial services. Government workers are very rude and controlling. Unions have made them complacent and soft.

We’ve lived in Cuba over two years now. I’ve always been greeted with small town friendliness at our local post office. Friendly and efficient staff!