Valvoline Instant Oil Change, Arnold MO

I had a short wait and the techs that did my oil change were so polite and efficient! I don’t remember their names, but they were great!

Fairly fast service. Should quit trying to sell services. Way too costly, $108.00 for a Chevy Cruze. Then it's full synthetic and they reser the computer for 3000 miles instead of 10k or 15k tryingfir another early visit. Sad

Very fast service. No wait to get my oil changed. You sit in the car while they service your car. Pricey for an oil change but I'm and out in 15 minutes or so once you're in the bay.

Took over an hour to get oil changed. I was 2nd car in line. Plus the technician didn’t know how to reset the ‘change oil’ warning message on my Subaru. Told me to go to the dealer to have them reset it.

They are the run of the mill fast oil change. Congratulations on all the females and minorities working their.

Oil change and employees were great. Other customers need to learn how to wait their turn and not butt in line. Maybe there needs to be a big line painted that says wait here. So an attendant can direct the flow.

I usually do my own oil changes, but I had my car lowered and the ramps and jacks I had weren't sufficient enough to do it myself. I have heard nothing but nightmares and headaches from quick lube shops so I avoid them as much as possible. But due to my circumstances, I had to take the risk. So I went to this location on 8/12/2023 to get a full synthetic oil change because it had decent reviews. Service was ok, you get the usual pestering of services you don't need like any other quick lube shop. In and out took about 30 minutes because there were a few other customers ahead of me. Today, I've put about 3K miles on my car and now have the ramps to do the job myself. Drain bolt to my oil pan is ok, came off with a little tension as it should. The oil filter they put on my vehicle was wrenched down WAY TOO TIGHT. Oil filters should only be put on snug as the gasket expands and seals with heat and wear, making them slightly tough to get off the vehicle on next oil maintenance. This is COMMON SENSE. This location put mine on so tight that the ratchet tool I use, as well as an oil filter wrench, to do my changes aren't working. The filter is tearing up with every attempt and its hardly turned at all. This is ridiculous and unprofessional. Train your technicians on how to properly affix oil filters to vehicles. Doing this to your customers only shows that you care less about them and more about the money you want when they cant do it themselves. Not cool.

Much higher price than I am accustomed to, but top notch service. Helped me get a coupon, short wait, talked to me about everything they did. If I am in the area (state) again, I would use. Recommend!

3 open bays, 6 techs, 3 customers before me, 1 customer in front of me, and 1 1/2 hours later, I drove off.

Jeremy was awesome, my car died in the parking lot and he personally took the time to get me up and running! Thank y'all so much!

My dad went to get his oil changed the other day. He asked them to change the oil for 5,000 miles and they only changed it for 3,000 miles. I didn't notice until I got home that they lost my air caps on my tires. They did not act professional at all. I would not even rate 1 star.

I have been going to this location for almost 10 years with all my vehicles and have always received good service. My only complaint is yesterday I went for an oil change and didn’t realize the time as I had alot going on. When I pulled up a couple of the men working looked at me and just shut the gate while staring me directly in the face. Another gentleman came out and politely told me they were closed and that’s when I realized it was after 6. I apologized and thanked him and drove away while the other guys inside laughed and waved. I thought that was very rude of them when it was honestly a mistake on my part not noticing the time. I wasn’t rude or caused a scene. I considered not even going back to this location because of that but I’m not going to let one incident ruin years of good experiences for me. I just think some of the guys need to be more considerate when not knowing all the circumstances.

USED TO BE FAST, 15 min in and out but now a Complete loss and waste of time. Tried to go Sun and around 2: 30.busy and no movement. Came back at 4: 45 and only one person in line (door 2) with all bays filled. I waited 30 minutes in front of door 3 and another car pulled up to door 1 around 5: 15. Door 2 guy left just before the baby completed and an associate called the girl in door 1, who just arrived, to enter before me.after I waited all this time!

8 cars when I pulled in, in and out in less than an hour!
They asked me about other services they offered, and when I declined they were not "pushy".

I will return in the future!

This place is junk yard so no one go here they dont listen at all no one hit arnold Mo valvoline unless you want car problems

New battery installed. My Service Tech had a couple trainees that ended up learning about hidden bolts. They were great! Thanks for training our youth with a valuable life skills.