Victorian Village Townhomes, St. Louis MO

This place is horrible and the worst place I ever lived. I have had nothing, it problems since moving in. They charge all kinds of excessive fees and barely do any of the work. They have new maintenance men so it’s taking forever to get maintenance request fixed. Spiders have been an issue since moving in and most recently ants. The doors are uneven so it’s constant drafts, especially in the winter time. When the air/heat is on it smells like a wet dog. The neighbors are extremely noisy and the walls are paper thin, and seems like on the weekends it’s always someone hanging out until 3am with all types of noise. The leasing office staff is rude and short with you when addressing concerns. I’m sorry I renewed my lease. I want out of this lease so bad. The lease and all it’s clauses is written like a jail sentence. You have to do all of your time to avoid paying on the upwards of $4000 to break your lease. You are nickeled and dimed for everything. A pure money pit. I absolutely hate it here. The apartments are dated and a lot of things have been painted or patched over as a fix. On move in day, I had to clean the kitchen myself, because the previous tenant didn’t and it was a bunch of junk and food behind the refrigerator. I paid close to $2000 as a deposit which is insane. The best upkeep I’ve seen on this property is the pool and I’ve never wanted to use it. Even if this was your last resort, keep looking until you find something else.

Crazy this place is still standing. Last time I lived over there I was 4yrs old. I'm 33yrs old now. Lol that should tell you something

All the positive reviews for the last year on here are spam. Victorian Village is by far the worst place that I have ever lived which was a hard bar to pass. They individuals in the leasing office are highly unprofessional and will lie constantly, they are only there for screwing you over and making money. Clearly the leasing office is flooding this with fake reviews and honesty probably even paying for it. Move here if you have absolutely no other option. A box in the middle of the road is a better option.

I give Ms. Tyesha 5 stars for understanding the residents point of view, in the face of anger you are really good at remaining calm and collected. She really care about her work and she takes the time to do the best she can. I thank you for your patience it's not easy when dealing with the community.

Communication is the key!
Ms. Tyesha is so awesome! She is kind and patient. She helps you understand any question you may with an positive attitude.

The review comments don't match the rating somebody not telling the whole truth! The leasing office is rude and this place is a money pit they charge all kind of excessive fees before moving in and rarely work with you if you fall short

Nothing like getting off work on a hot day and being able to come to complex pool! A pool that closes at 8 at that thank you to the maintenance manMr. C

Great Job Miss Tyesha Manager and Maintenance. My kitchen looks beautiful and my bathroom looks very nice. Well done!

Awesome @ great customer service love the process and wasn’t a hassle at all getting in the property definitely recommended and the townhomes are beautiful!

Ms. Janet was the most helpful woman ever. She got me what I wanted in a timely manner and has also stayed on top of the maintenance crew to make sure things get dinner and look presentable. She does a great job at communicating and made sure that I got what I wanted.