Viper Trailer World LLC, Festus MO
Address | 11866 State Rd CC, Festus, MO | ||||||||||
Phone | (833) 484-7377 | ||||||||||
Hours |
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Website | www.vipertrailerworld.com | ||||||||||
Categories | Trailer Dealer, Trailer Repair Shop, Trailer Supply Store, Utility Trailer Dealer | ||||||||||
Rating | 2.9 7 reviews | ||||||||||
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Viper Trailer World LLC reviews
7 If your looking for a trailer for any need they have it, or can order it.
Highly recommend.
Dennis is a great guy btw
Wasn't impressed. I was there in my little ford focus so I'm assuming they didn't think I was there to buy. No one came out to greet me ask if they could help me, nothing. I guess I'll go somewhere else to spend my money. I understand that they don't need my money and it's no big deal. Thanks for showing me what your dealership is about.
Don't bother. I was warned by a close friend of the attitude of the people at this dealer. I gave them a shot anyway because they are close to me and had what i wanted in stock. When i get there the owner, very strongly, gives off the impression he does not want to do business or im putting him out by spending money there. Seeing a Arising trailer viper trailer world had in stock on their website I stopped in to buy it. When I noticed that the fenders were shapped differently that those in the photo I was told that it is what it is and he doesn't order fenders, he orders trailers. When I asked if he had any fenders stocked that I could buy that were like the photos so that they match the rest of my small fleet, he told me that he has customers with way bigger fleets than mine and they don't worry about them matching, so I shouldn't either. I wonder how he knows about my fleet? Very off putting approach. Had cash and needed a trailer. At that point I talked to him with the same attitude I was receiving and walked to my truck and left. I will very willingly drive an hour south today to pickup another trailer from a different dealer and will also in the future. I can only advise you do the same.
Good place to go in and buy a trailer, dont recommend ordering, ordered my trailer 422 was told 6 to 8 weeks it has now been 14 and counting and still no trailer
Our family has bought trailers from viper trailer world three times now and have been very satisfied each time. Very good customer service and nice trailers.
For reference we bought a 6x12 box trailer several years ago for work and it’s still a good trailer.
A 14 ft dump trailer
And just the other day a 7x16 box trailer
Customer service is horrible. The lady who works the front desk had bad attitude when I questioned about the price. The quality of work is not good but they charge a premium price.