Walmart Auto Care Centers, Lee's Summit MO
Address | 1000 NE Sam Walton Ln, Lee's Summit, MO |
Phone | (816) 246-7187 |
Hours | 7:00am-7:00pm |
Website | www.walmart.com/store/573-lees-summit-mo/auto-care-center |
Categories | Auto Repair Shop, Auto Parts Store, Car Accessories Store, Car Battery Store, Car Repair and Maintenance |
Rating | 2.1 9 reviews |
Nearest branches Walmart Auto Care Centers — 600 NE Coronado Dr, Blue Springs, MO Walmart Auto Care Centers — 11601 E US Hwy 40, Kansas City, MO, United States Walmart Auto Care Centers — 8551 N Boardwalk Ave, Kansas City, MO, United States Walmart Auto Care Centers — 2203 Patsy Ln, Excelsior Springs, MO |
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Walmart Auto Care Centers reviews
9I cant stand the automotive area. Specifically at the desk. They are so slow with every thing they do and could not care less.
Had an item stolen out of my truck while getting tires put on. When I called to report it the manager wasn't there so I spoke to some higher up guy who seemed very uninterested. He did ask what kinda vehicle I had saying they had cameras but he never asked for my name and seemed to want to keep the conversation brief.
Took my car for oil change. After 2 hours wait, they said car is ready. Paid and took off. Oil light came on. Stop and checked, there was no oil. Took it back. 3 people check to make sure what I was telling them is true. They fill the oil but not 5 qt. Just enough to touch the bottom dot of dip stick. I don't trust these people. Will not be going back for oil change.
Customer service is ok, sometimes they have me out in less than 30 minutes and sometimes it’s over 2 hours for the same service.
Had to leave my car for a tire change becuase there wasn't even staff. Overall good affordable service
Best oil change in town, hands down! In & out swiftly.hidden gem, guy at counter is Amazing
Would NOT recommend. First, they do not/cannot install run flat tires. But they will let you make the appointment and drop off the car. We received a text that the service was complete, instead they canceled the appointment and stuck the tires we purchased from them in the car, no phone call or anything to ask if that is even how we wanted the tires handled. Would have preferred them not to be placed in the back seat of the car. Definitely unprofessional service.
First of all, I wouldn't trust these idiots to hold a flashlight for me while I fixed the issue.
I came in to replace my wife's 4 tires on her Edge. I was helped relatively quickly, but apparently the tires I ordered weren't in stock, the employee didn't notify me. In fact, no one notified me. I received a text that work had started-but then nothing else. The whole evening we waited to hear it was ready. No call. Today, I gave them a 4 hour head start to see if they would wrap it up and call me. Nope! I had to call them. And then after a grueling 20 minute conversation of everyone passing the blame around to the previous shift, this or that employee, or whatever, it was determined my tires aren't in stock, cannot be ordered from another Walmart location, and that no one had bothered to call to let me know. Now I have to scramble to find a different location to handle this and have wasted nearly a day since dropping off my vehicle.
Thanks guys! Really appreciate the effort you guys put in to being this terrible. It's quite amazing.