Walmart Auto Care Centers, Rolla MO

The one star is only for the tires NOT the service. Customer Service on the phone, then also in person was possibly the worst customer service I have ever run into. Pitiful. Unfortunately I had already purchased WM tires online and they were in my trunk, but fortunately Discount Tire in Rolla happily and quickly put them on for me even though they weren't purchased from them.

Worst service in rolla mo by far. Did half the car in the parking lot for them with my own tools and they still have got 2 18 inch tires mounted and balanced. I've watched them stand around and look around talk to each other and even toke pics of them looking at my car instead of just changing the tires. It toke 4 of them to change the oil in a Chevy very hilarious day.

Great service, very knowledgeable mechanics. Even singing happy staff. Made the wait worthwhile.

I had hit a piece of metal from a broken lane divider in a very dangerous construction zone on I-44 between Rolla St James MO. My wheels are kind of an odd size but Walmart had them in stock and worked me into their schedule, even staying late if necessary. I bought two new tires and will be back for the other two as well as four new tire sensors all the way around. I got a very good set of mid-grade tires ($300 mounted and balanced) for half of the price of local competitors where I would have had to wait 3 days to get them put on. Love them or hate them, you can't beat the service or price.

I've never actually had them do work on my car here, though I've tried several times. I've used different Walmarts for oil changes my whole adult life. This one is awful though. Everytime we've tried we hear that there is a 2+ hour wait because they are understaffed, or they have really weird hours and won't take anyone after 3 pm or something like that. They seem very disorganized and the staff is not very helpful. This last time I parked the car in the automotive lot, called them to ask for the wait time before getting my baby out of the car, was told it was going to be a half hour, so got her out and found the wandering dude to check in. He told me it would be a two hour wait. I don't have that time right now, so I have to put an unhappy baby back in the carseat. Ugh.

Made appointment at 7am to get tires put on. Got there at 7am and apparently they didn't honor my appointment and there was 1 truck ahead of me told me it wouldn't be long. 4 hours later I'm still waiting for my truck to be done. Will never EVER go to Walmart to do anything automotive again.

Open from 7a.m. To 7p.m. They always service my cars quickly and I've yet to have any issues.

All the workers were a lot of help EXCEPT their manager Mario. I spent all night trying to get clarification and fix my car and was constantly just met with “we don’t do that” and attitude. I felt like he didn’t want to help whatsoever and I simply just wanted to fix some problems that weren’t wrong until after we brought it into the shop. I understand that some things are out of their hands but it is different when you’re met with bad attitude and bad customer service from the manager of all people.

They went the extra mile, and uncovered an additional tire that had radial showing. Not only did they do the job that they were hired for, but prevented another blow out or worse. I take my hat off to them.

I went here to have new tires installed. I purchased my tires online so I could schedule an appointment time (for the next day) to have them installed. Worked well