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Walmart Auto Care Centers, West Plains MO

Address 1310 Preacher Roe Blvd, West Plains, MO, United States
Phone +1 417-257-2805
Hours 7:00am-7:00pm
Website www.walmart.com/store/15-west-plains-mo/auto-care-center
Categories Auto Repair Shop, Auto Parts Store, Car Accessories Store, Car Battery Store, Car Repair and Maintenance
Rating 2 4 reviews
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Walmart Auto Care Centers reviews

4
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Amanda
October 18, 2023 11:02 am

Walked in right at closing with a blown out tire and I believe it was Charles and David and they happily fixed me up even though they hd to stay late. Thanks again. Forever grateful

Devin
July 18, 2023 10:34 pm

My wife went to get 4 new tires from here, and asked them to give her back the 2 best tires so we can keep them as spares. The tread was 4-6/32 so they were still good.

Upon leaving I noticed only one tire in the back, yet they charged us for 4 tire disposals. I took the receipt back and showed them the error, also asking for my other tire back. After proving the stack of tires were from my car, I asked for the best one back and chose which I wanted. I asked them why I only got one back and they said that one had plugs in it so they just gave us one. We asked for two and out of 4 tires and, only one had any plugs. We almost lost a perfectly good tire and were charged for 4 disposals.

The person who seemed to have been the one to make this decision was smart and short with me even though I only calmly pointed out the mistake. I will admit I was short in response asking why he didn't let my wife choose for herself instead of giving us back one when she asked to keep 2. They did fix the charges and corrected the incorrect amount but I felt I had to fight with them to get OUR tires back. They never belonged to Walmart and they charge to haul old tires away anyways. Why do they care how many we want to keep? I could understand if they were all bad but I already knew two were good and those were what we wanted to keep. I certainly didn't appreciate the attitude they gave and I won't be back. I already won't have our oil changed there from previous issues. Now I'll get tires from somewhere else too.

Willow
July 17, 2023 8:35 am

I bought new contenetail tires for buick aunclave next day new tire flat I asked for road warranty and they did not give me they charged me to repair the tire.in Oregon getting a new tire charging me for it.the tire was bad right from the beginning they said 30 days to order a new one.do not trust them ever.never to do bussissness there again.liars thieves

Michael
July 10, 2023 7:41 am

I've been here for an hr for a simple tire patch. I was the only person when I arrived. The guy working on my tire was the only guy who was responsible for helping customers as they walked in.

They told me 20 mins. "30 at most".

There was about 15 mins where no customers came in yet no one was even by my vehicle. I have GOT to stop going here.

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