Wells Tire & Auto, Springfield MO

Mechanics do a good job but are not always thorough. Prices are decent. Overall, reliable service for good price.

I've been going to Wells for many many years and they have always made sure I was taking care of quickly and their work is the most quality that you can find in the area and they are so affordable Tina who works in the front is very helpful I forgot to pay for my inspection and she called my phone and let me come back up and pay it it was an accident that I didn't pay because I got sidetracked but they could have turned it into the highway patrol but they didn't they gave me a chance to come back up and pay it and I did I called him and she took payment on the phone that's just one example of how good this company is in the people that work there

Horrible SERVICE.
I had 3 of my tires changed here and 2 of them blew out within 50 miles of purchase this is the most shady / cracked out shop in town.

Horrible service, Hard to work with would recommend everyone to stay away from this shop
(They over charged me for a 10 year old dry rotted tire that blew out down the road)

Th other day I'd run over a brick that had fallen off of a truck, th sharp corner did tear a hole in my L.front tire, and I was able to just make it to Wells Tire where I purchased 4 brand new Coopers for my truck, they had me fixed right up and going inside an hour and a half, and back on my way.
Today, I stopped in for an 8: 00am.appointment, they adj.my carberator, and timing, and now my truck is preforming much better.
If u need tires, or a bit of work on ur vehicle, Wells Tire garage is a first rate consideration, and they'll price their work fairly.

Absolutely Horrible Service, it’s a Disgrace this place is still in business… Waited 3 hours for my tire to get replaced just to find out they installed a wrong tire size that was dry rotted and wore uneven I asked for a discount but they refused and charged me full price

Always Courteous excellent service plus they will air your tires without hesitation upon request.

Vehicle inspection was quick and I was back out the door within 30 minutes. This is the second time I've used them and both times have been just as fast.

I got my car towed to wells based on a recommendation. After they looked at me car they racked up a $1000 worth of stuff that needed to be done. I talked to several other auto repair shops and half of these services did not need to be done. After informing them that I did not give them permission to work on my car and I was going to get my car towed and taken to s different place on the next business day. That day when I proceeded to call to discuss when it was going to be picked up, they proceeded to tell me that they worked on my car without my permission. They did several services to my car that I did not want them to fix. Being a young female college student, I feel very taken advantage by Wells. Fortunately they didn’t charge me $1000 for work that I asked to not be done, they only charged me for the parts. Overall this has been the worst experience I have had with an auto business. Not only did they work on my car with out permission, they had terrible communication over the phone. Trying to communicate with them was very difficult. I have felt more taken advantage of in my life. Very disappointing.

Charged to fix a flat they caused and then took 20 minutes to do so. They weren’t busy at all either.

My go to place for tire repair and excellent service. Their new tire prices are also competitive with the national tire stores and retailers.

Best tire shop in town. Been in business for over 50 years. No frills or gimmicks. Just hard working people who run a excellent family owned business. My grandparents, parents and now I have used this shop for 3 generations. Quality matters here.

I've always come to Wells for my tires for the last 8 years, I would recommended them.

Sold me a defective tire, and charged me $50 to replace it (with another used tire). Honestly, place is super sketch. Competition being closed and the urgency to replace the defective tire landed us back here. It seems all their employees smoke while on the job, including inside the waiting room and shop. Lots of gossip/chit chat and no working, while their customers wait for their vehicles, is just unacceptable. They are nice people, just not professional. Go to a more reputable place, I wish I had.

Kind and knowledgeable staff. I have gotten new and use tires here a few times in the last 5 years. I trust them with my cars and recommend wells to my friends and family