Whispering Lake Apartments, Kansas City MO

Nina was so accommodating to me! I was 45 minutes late to my tour and she still helped me and showed me all the beautiful amenities and im so grateful to her for being so sweet!

EDIT:
After approval, we stopped hearing from them. My wife and I never got our welcome packet, or anything.

We called and left voicemails, emailed, everything to try to get our welcome packet and to sign our lease.
Never heard back.

Sure, they're great when you go to look at them.
But then once you're approved, you never hear back from me them!

See a review by my wife, Rachel, and you'll see.

Nina gave us a tour. She was fantastic, and we're going to apply!

Dori was very nice and respectful. She took time and showed us the ins and outs of things, while answering every question we had. She made me feel very comfortable and confident in the housing.

I toured a 2 bedroom apartment today and Nina was the absolute BEST! She gave us every possible detail and made sure we were comfortable at all times and understood everything. I can’t wait to apply and get approved!

Dangerous living environment. Insufficient maintenance (flooding damages took over a week to make any progress). No security. And management will lie and only tell you what you want to hear in order to avoid conflict rather than addressing and fixing issues. Not cheap enough for these awful conditions. Please be safe and rent from another company!

The apartments are located in a great area. I loved how peaceful the environment felt! And the employees where exactly helpful.

I made an appointment with Nina she was promptly on time, very informative, found a solution for my needs, and gave simple easy instructions on how the application process works. After approved I received not only an email but a phone call from her to finish the process. She had excellent communication skills and is very pleasant to work with.

Eddy and Josh both came out for an emergency maintenance call and did everything they could when my heat and electric went out.

The apartments are absolutely disgusting, the other tenants don't take care of their spaces or care to keep the exterior presentable, and the management was incredibly unresponsive to the countless issues we had. We only stayed for 3 months, after the first apartment they moved us into smelled so bad of cigarettes we got sick. We would have had better luck staying at an extended stay motel. The only reason we moved here was they had an opening immediately and we didn't have time to look for a more permanent place after being moved here for my husbands work.

We looked at 5-6 new apartments before we moved out of Whispering Lakes, all of which were better quality, in a better part of town, and better cost. Even with the premium for a short term rental, we now live in Overland Park and pay less for a much nicer space.

These are cute apartments with a great view. If you are looking for a cute and affordable apartment with an amazing staff then I recommend stopping by here and seeing Nina. Nina is super professional and great at what she does, I cannot recommend her enough.

Management answered all questions before needing to ask more. The property is very beautiful there is so much available to tenants at our or leasing agent’s disposal. Very prompt in replying and reaching out to assist.

Very friendly office employees. The free gym located in the leasing office has all gym equipments you need and the tenants can catch fish in the apartment's lake without a fishing license. A very beautiful place to live and it is very close to the walmart, Lows, McDonald's, I-70.

Whispering Lakes has really upped their game hiring Dorinda! I lived here amongst the pandemic and was not impressed with the staff but I'm excited to move back a couple years later after my tour! Dorinda was so attentive to what I needed and helpful answering my questions, I felt extremely welcomed and recommend others in KC to check it out!

I had a great experience touring with Dorinda today! She was friendly, knowledgeable, and the apartment was very nice. I can’t wait to make this my home:)

Shannon is AMAZING. She is so so helpful and incredibly knowledgeable. Shannon will always go out of her way to help a person and just goes above & beyond. By far, the nicest place to be and just the best of the best on-site staff. BUT just a warning before you visit/meet Shannon, her smile and laugh are completely infectious!

Absolute worst place I’ve ever lived in my entire career. I’ve dealt with 10+ different apartment complexes across the country because I travel for work and whispering lakes takes the cake for the worst quality and most incompetent management.

-Our first apartment smelled so bad of cigarettes that my wife and I both got sick and had to stay in a hotel that night, we drove 10 hours round trip with furniture to arrive to an uninhabitable apartment. We then waited a week and paid extra for another available unit and subsequently shortened our lease because we knew it was going to be a disaster.
-Waited around for an hour for the second apartment on Saturday after driving 5 hours again, because they didn’t have any keys made for the apartment
-Before we even moved in to this second apartment, there were a couple issues (example - closet door fell off during a tour). Then once we moved in fully, I sent a list of several other items that needed corrected. Half of them were either NEVER fixed, or took 4 weeks to be 'resolved'.
-The parking was horrible, even with 3 empty units in the building we were sometimes forced to park 4+ buildings away, 50% of the spots are covered parking, so you have to pay another monthly fee if you want to park near your building if you’re at the front. If there does happen to be a spot open, chances are there’s a car parked over the line blocking it.
-In the 2 months we actually lived there my wife and I both had no less than 3-4 new significant door dings
- Apartment was filthy, dead bugs in fridge with awful smell, baseboards not wiped down, hair all over the bathroom, dishes left in cabinets, smells like rotten/moldy drywall, internet ports and AC vents were painted over to be inoperable.
- I hadn't had allergies in years, but they came back after moving in because of the mold and mildew throughout the apartment.
- Exterior light was not working for the first 3 weeks we lived here, even after ample opportunity for them to fix it while we were out of town, along with other issues. Forced to walk down pitch black stairs at night to your door.
-The apartment was advertised as "renovated" but had the original sheetrock that was obviously moldy and painted over several times. Several mold spots throughout the apartment when we got there.
-I was called several times by the “renewal specialist” after giving them notice of moving out.
-They not only returned the wrong amount of our deposit after a late fee charge we did not owe wasn't refunded, but they did not include the itemized list of deductions that is required by law.

Customer service at this property sucks. Been here twice to try and talk to someone, once with an appointment and once without. The leasing agents are rude and very unprofessional. Don't think I would live here if they were giving away units

Dori was great and certainly sold me the unit for real. She's great and i love that she works at my future residence. So happy with the customer service. THANK YOU DORI

I would love to give a shout out to Eddie for coming out and fixing my problems with my plumbing tonight! He did great and got me situated! Thanks Eddie!

Had a general question for maintenance man Josh while he was working on an apartment next to mine, and he came and fixed what I needed to be done within 15 mins! Shout out to you Josh! Thank you!