Wigs & Hair, St Peters MO

I got a haircut that didn’t turn out as I’d liked. I’ve never had a wig before. I popped in here and these ladies have a large selection at amazing prices. They’re much lower than online. They even have human hair ones that are affordable. Give them a try!

I'm always greeted when I come into the store and they arevery professional with a personable touch.)

Worst place, the customer service is deplorable. They definitely don’t know how to treat a customer. They were so rude and unhelpful.

Being my first time looking for hair extensions I brought a friend who is well experienced. We were trying to match my hair color and started to open a package (per my friend she has always been allowed to do this at every store she has purchased extensions from) when a worker began yelling at us not to open it and said she could help but when we asked her to help match my hair color and if she had a sample board of the shades she turned and walked away. I personally have no idea how anyone would want to purchase hair they are going to wear without knowing the texture. So I touched the ends of a nearby wig to get an idea of what I could expect and the same worker began yelling at us not to touch - she went on to yell to everyone in the store that I was picking my nose and touching all of the wigs. She followed us throughout the store. Apparently there are signs everywhere- there are, very small printed signs scattered throughout. She did not stop trying to shame me for the rest of the short visit. We were pressed for time so unfortunately I purchased what I was looking for so that I could take it home to see if the color matches. Apparently that is allowed - does she restock returned items? I can’t imagine her customers buy the right shade without being able to see it out of packaging. The most rude experience I have EVER had. And for the record I did not once touch my nose inside her store. No clue how she is in business. It is the opposite of customer service- bring a witness with you and I also recommend videotaping your visit. I wish I had video of it to share and warn others.

If I could give this place less than a 1 I would. I was about to purchase a $60 wig and then the owner proceeded to yell at my because I was touching it and wanted to feel the quality of hair.
Highly don’t recommend.

Wish I could give no stars. No refunds or exchange on a hair piece the owner said was the right color for my hair. Got it home and it was jet black but the picture showed medium brown. Plus you’re watched like a hawk. Hate them and never again

The owner is so mean, you can’t even touch the hair or products you are trying to buy… I wish it was a Zero star

I have bought a few wigs and products here. The ladies there have always been friendly and helpful in making sure that I got exactly what I wanted. Huge selection of hair and styles for reasonable prices. I always recommend this place. Best shop I've been to.

Don't go! The owner will follow you around. She is extremely rude and treated me like I was a criminal from the moment I walked through the door. Shopping here will make you feel like you are in a store back in the 60's. She is obviously racist and I will never give her my money again!

Wow I have never felt so unwelcome in a place of business. The owner was rude and hateful. This is not a way to treat paying clientele.

Service very rude. The cashier was making nasty comments under her breath. I wouldn't spend a dime of my hard owned money in this store.