Window World of Springfield

Great customer service, and great products, will continue to buy there products.

The Window World tech, Rusty, showed up on time and finished the job promptly and much to our satisfaction. Would recommend Window World of Springfield to anyone needing quality windows installed.

I've used Window World before and came back, for better use of windows with the same quality, and affordable.
I am so glad they make custom windows now And doors, ect!
They Are the business to use!
The installation is amazing, and the installers were Very nice and professional!
Thank you once again Window World of Springfield Missouri!
New is the plain glass coming in!

We had seven windows and two sliding doors replaced in our older home. The windows look amazing, the doors glide and the installers insured our understanding of how to properly use the windows and doors. Price was good and financing was available. Excellent experience from start to finish.

Ordered 26 windows in March 2021. Twenty-three of the windows were installed in December of 2021. Most of these were not installed/manufactured correctly. The windows were very hard to open, and the weather strip kept sliding out of position. The final 3 windows were installed in August of 2022 (17 months after they were ordered). The second installer (*****) told me the reason the windows couldn't be opened was that the first installer didn't install the windows correctly. So, fast forward to December 6,2022, when I met with *****, one of the owners from Omaha, NE. Thought I was really getting somewhere. He inspected the windows and acknowledged the deficiencies. Before he left, he said he would get back to me that afternoon with an offer of compensation for one of the windows that was damaged prior to installation. Still waiting to hear from him. I guess he lost my phone number and email. I'm sure he'll find it when it comes time to send a bill. Overall, my experience with Window World of Springfield, MO has been less than acceptable. Their communication is poor, and they don't follow through with their promises. During a recent winter storm, I was amazed at the volume of air that was blowing through the windows. I sent videos of the issues to the company but got no response. Unfortunately, I've become accustomed to "no response". I would advise everyone to be cautious when dealing with Window World. Their product is questionable, installation is iffy, and customer service is non-existent.

Our crew was WONDERFUL! Arrived when they said they would and called us with updates on their location. Each crew member had a particular responsibility. They worked well as a team resulting in my windows being installed in the morning. Very respectful of the inside and outside of my home. Hope management knows how lucky they are to have workers like this. Please let them know how much we appreciated them!