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Wingstop, St. Louis MO

Address 3626 S Grand Blvd, St. Louis, MO
Phone (314) 776-9464
Hours 10:45am-10:00pm
Website www.wingstop.com/location/wingstop-120-saint-louis-mo-63118/menu
Categories Chicken Wings Restaurant
Rating 1.9 18 reviews
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Wingstop reviews

18
Sort by: date highest rated lowest rated most helpful
Carol
July 16, 2023 10:37 am

This is the worst Wingstop ever.unprofessional and certainly unclean, unhelpful, everyone has a nasty attitude. Don't buy here or you will regret it.save yourself the headache and go to another location

Dee
May 27, 2023 1:40 am

They are so ghetto.at 10: 20pm they said they're not taking anymore orders.dont u close at 12am? Months later (April 5th, 2023) ; went again (second chance). They got my whole order wrong, when I took it back, attitude and they also forgot my extra wings! Then I got home and the fries were trash as if they burnt or re dropped them and now I'm good on going there again. I spend good money & I expect great service!

Donisha
May 22, 2023 11:06 pm

I placed an online order and was missing 8 boneless wings. My fries were cold and the lemon pepper wings lacked seasoning. I called up there. Someone picked the phone up then hung up. Now they’re just letting the phone ring. Their customer service is ️. Now I have to wait til tomorrow to fix the problem since they’re closed. I’ll definitely drive to another location before I come here again.

Chun
May 22, 2023 6:59 pm

This location improved to me they never disappoint me when I order my food from DoorDash my food be hot and fresh

Sharon
May 19, 2023 1:05 pm

Ordered 20 flats bone in wings for uber eats delivery. Food arrived timely with very personable delivery lady. WINGS WERE SO OVERCOOKED THEY WERE LIKE SHOE LEATHER. MEAT WAS BURNED. NOT MOIST AND NOT EDIBLE

Hashem
April 26, 2023 5:34 am

I was at this location on 3/27. I ordered a 10 piece meal. There was only 4 people in the store when I ordered. By the time I left there was about 20 people waiting! Instead of taking care of the customers that were in the store they were filling door dash orders and had other orders lined up. The young lady at the cash register was nice and courteous. She needed Help! You had the so-called manager cooking and talking to the woman (that tries to look like a man) running her mouth instead of helping get orders out. She also had her pants falling down with her underwear showing. That’s Trifling! I waited 40 minutes! You NEED BETTER MANAGEMENT AT THIS LOCATION. I hadn’t been to Wing Stop in years and I won’t be back.

Nicole
April 09, 2023 7:40 pm

Refused to allow me and my children to only get a drink because they weren't taking walk INS. Tried to call to order a sweet tea, only doing online orders.

Jeff
April 08, 2023 3:31 pm

Food done perfectly and quickly. Chicken not too greasy and nor were the fries. Friendly and professional staff. I was really impressed because it use to be ratchet and ghetto with a capital G

john
April 04, 2023 5:02 am

Pretty sure I won't come to this location again. Food takes way to long to be prepared (a little over an hour) plus staff attitudes don't make it better.

Avonte
March 31, 2023 2:04 am

Throw the whole evening shift away. I ordered online and went to pick up my food 40 minutes later and my food still wasn't done. Then had to wait an extra 20 minutes. Not to mention the customer service is unacceptable.

Chris
March 11, 2023 7:49 pm

Lil spendy but never had a bad experience here and usually there estimates on times are pretty close and the food is good

Ashley
October 20, 2021 7:12 am

The location is terrible… I tried ordering DoorDash… took my order fine waited an hour then my order got canceled this place so ghetto

Antonio
September 26, 2021 7:03 pm

The manager seems to have a disposition because she was yelling at customers that weren’t engaged in conversation with her. Poor customer ethics

Stephanie
September 10, 2021 11:56 am

Spent over $60 at this location last Sat.night and did not receive half of it. Have been calling everyday since then to complain and noone answers. Heard the woman working there say she doesn't not answer the phone at all. Worst service ever!

The
August 13, 2021 5:24 am

Placed an order on my phone for a 15 piece, gave them the 20 minutes it said to it was ready plus 10 minutes and still had to wait about 10 more minutes. When I finally got home the food was so spicy it couldn't be eaten, never going back

L G
August 03, 2021 5:54 am

First time visiting this establishment, and the door was locked, even though there were people inside. I had to knock on door before an employee would let me in. I ordered my food with with no problem but there was a long wait. The food was okay.

joe
July 19, 2021 10:43 am

I paid for a 10 wing combo and my order was delivered with only six wings and no drink. I called to tell them and when I told them about it the girl answering said ok wait a second and started laughing before putting me on hold. It was clear they had no intention of helping as they just left me on hold for 20 minutes waiting for me to give up. Do not use this location!

Taylor
June 11, 2021 11:48 pm

All need to be fired worst ever just as you would imagine being in St. Louis won’t answer my calls pop is flat chicken is Gross fries were forgotten and not seasoned wasted 70 buck do not go there

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