Woodlawn Dental, O'Fallon MO

I am amazed and not in a good way. I saw this dentist who simply told me I needed to have a tooth pulled and an implant. She gave me the names of three dentists. I called this dentists and the prices was outrageous, so I went with a chain that does these things. About a week later a filling had come out and I called her office to get it refilled. I had to wait two weeks with a my tooth exposed so I ate only soft things. I finally got into the office and the chair. I could hear her giving the man in the next room this advice - "you will need a root canal and a crown on that tooth".

When she came over to me she informed me (without even looking in my mouth) that she could not help me. When I asked why she told me it was because I chose to go with a chain instead of one of the names she gave to me for the implant. I begged her to please just fill the tooth, she huffed and took a short look at it - then informed me that I needed a root canal and a crown. I told her I had no pain, just this hole where the filling came out. Still she would do nothing.

I left without any help at all. Thankfully, my exhusband's dentist will see me next week and will refill the tooth. Meanwhile, I have called my insurance provider to inform them of two visits that amounted to nothing!

It is my opinion that this dentist is looking to do the most expensive of treatments and it is my opinion that something is going on with these other dentists she listed for the implant - maybe she gets a kickback for the referral? Who knows but it all seems strange.

Upon telling my story to the neighbors I was informed they too had similar experiences and that they even had to fight with insurance over charges for things that were never done.

I highly recommend you do in-depth research on this dentist before going to her. You may be paying for nothing.

My family and I have been using this dentist for years. I have not had any issues with them and they are always upfront with what they are going to do and cost. Very friendly.

Extremely professional, friendly, and knowledgeable dental care providers. The staff is caring and driven to improve your dental health. Excellent service and by far this was the best dental experience I have ever had. I highly recommend this dentist and her facility to all of my family and friends!

I set up a appointment and told then I needed a new cap made. Then I show up and they though I needed a cap put back on. Then they told me they couldn't do it today. So I took off a day of work to get the work done. Then on my way out the receptionist argued with me about what was said on the phone call. Now I have to take another day off to take care of the dental work I need done. Do not use this dentist they will say what they want on the phone then argue with you when they cant do it.