Affordable Insurance, Missoula MT

Easily the worst customer service experience I've ever had from an insurance agent. I'm definitely switching insurance companies.

I have been with this Agency for a year, and have called them multiple times and have not once gotten a return phone call. I have to go into the office physically to get anything done. I'm switching companies today.

I've been a customer for 10 years. Over the last 10 years they have been amazing. But this year absolute garbage. Eric does not return any of your phone calls, and leaves you with no home owners insurance when it's up for renewal. I called and left 8 voicemails over the course of 3 weeks and not once did he return a single call. It's was extremely unprofessional, especially since I've been a customer there for so long. I do not recommend using them and anyone who does should find someone else that actually cares. I'm not sure what's happened to this business but its only gone down hill. Good luck to anyone who chooses to use this company I know I will never go back.