Beartooth Adventures, Cooke City MT

Worst Service EVER/awesome sleds! This is my first bad review in 15 years. I share my good experiences and keep the bad ones private. After seeing how the owner responded to the last bad reviews I was very hesitant as I know there will be drama after posting this. Ultimately, I feel a moral obligation to warn people, and I will accept the backlash. We had an absolute blast riding in awesome snow. Cooke City is an amazing place to sled with stunning views! The sleds were clean and ran great! After an amazing weekend we dropped our sleds off. As we were getting ready to leave, we hear the owner yelling, ”Come back here and tell me what the **** you did to my sled! ” He accused us of trashing his sled and he was not nice about it. Remember to take pictures of your sled before your trip.for a minute it was looking like we were going to have to pay thousands for a small ding that was already there.

Very fun Experience! Shannon and his team are extremely professional and all transactions went perfectly! I rented the entire package for two days, when I arrived (the day before) I went into the office and completed the paperwork, picked up ALL of my equipment (everything fit just as advertised - I literally walked in in street clothes and walked out completely outfitted) for my next two days of sledding. They open at 8am and picking the sled up is quick and easy. Thank you guys for an upfront and painless experience! Highly recommend! Tony

Had the opportunity to rent three sleds from Shannon.
He went the extra mile to get us a third sled.
He made sure we had great equipment, and even invited us into the shop to look the machines over before taking them out.
His mechanic was first rate - it makes your day when the equipment is reliable and dependable.
As for his location, Cooke City is world class snowmobiling.
It had snowed an additional two feet a day or two before we arrived and everywhere we rode had either well groomed trails with a tremendous base or deep powder.
We had a first timer with us so we stayed well clear of possible avalanche areas.
The meadows and bowl areas we played around in had awesome views and something for every skill set.
Everyone in our group says they will be coming back!
#ArticCat#Polaris RMK#Scorpion! #Skidoo Summit.

The guys were very helpful and concerned with the function of their machine. I could tell they took good care of the machine and that meant I didn't have to worry about being stranded on the trail.

Went on about 80 miles of riding sleds and had a hell of a time with the family. Cole was a great dude and answered questions when we asked. The owner was direct and straightforward with his expectations from us when riding. We had no prior experience with snowmobiling yet they gave us the opportunity to learn and experience what those machines can do. Thanks for the experience and I hope we can do another trip next season!

Great service — easy to reserve online. Machines were is very good condition. The guys in the shop were helpful in explaining everything and helped set us up for an awesome day of snowmobiling!

Shannon and his staff (Cole and Mike) were so helpful, answering lots of questions and outfitting us with needed gear. Highly recommend and will be back!

First sled trip to Cooke City ever from Green Bay, WI. Day 1 had a mechanical issue with my primary clutch. Totally bummed, walked to Shannon's dealership. Being positive and willing to help, he told me to go get my sled and he'd look at it right away. Within an hour, he had my sled running just fine and I was able to enjoy the rest of my trip. Great technical service and knowledge and a really good guy! Highly recommend.

First time riding cooke city and these guys are super helpful they have some sweet rides to rent and some awesome people to get to know I will definitely be back to cooke city to ride with these guys again thanks again guys hope you have a good season

Amazing place to rent snowmobiles and all of the necessary gear to keep you warm and dry. Snowmobiles were 2022 models and in great shape! Great people to walk you through the machines and recommend riding areas for your skill level. We will definitely be back in the next couple months for our next adventure with Cooke City Motorsports!

Hey I can't recommend this place, poor customer service, pretty rude.
Rent from Bear Claw Bob's instead

Twice in the last 6 years we’ve gone somewhere other than here. Only to be disappointed and regretting not going back to them. Truly professional service and hands down the best sled rentals I’ve had. It was nice to try and see a different place, but missed the quality of people and service Cooke City Motorsport’s provides. Hands down the best place. Wont make the mistake of going anywhere else.

We were in Montana this past weekend and were lucky enough to find this wonderful place! Shannon is such a great person to do business with. His employees are so knowledgeable and definitely put you at ease. This was our first time going out on sleds and we had such a blast! He helped us with everything, from rental clothing to getting us comfortable to head out on an adventure. This place is well worth the drive and the experience is something I will always remember. We will definitely be back for many years to come! Thank you so much!

It was my first time snowmobiling in Montana we went to Cooke city with some friends and rented 3 snowmobile for 3 days, we had a lots of fun, we had couple issues with the snowmobile but they did what they could to fix it, why to paid $16,000+ for a snowmobile when you can rent one for a lot last than that and with a great service from everyone at the store.
I highly recommend Cooke City Motorsports, Inc
We will definitely be going back and do business again!
Thank you all of you guys for that great service keep smiling!

I Want to SAY A BIG THANK YOU. Sammy and Cole took great care of our 3 guys. The first day one sled had a little throttle issue, but it didn't last all day. But the next morning Shannon the owner switched the sled out for us. An upgrade! I also had an issue with overheating one morning before leaving town. Cole was very helpful in showing us how to keep them cool. Thank you guys for the awesome service and experience! We will be out to shred again!

Have rented sleds here and purchased 2 so far. They have helped us countless times over the years. Not one issue. If you have a negative review of this place, I suggest you take a minute and analyze the situation. All dealers should be like Mona and Shannon.
Thanks!

Called them to rent two two-ups for a day. One of the two-ups was out of commission, so Sammy suggested he could knock $100 off a single as a compromise. He said he’d call us back later in the day once he confirmed with the owner. Nobody called us back. We finally got a hold of the owner a few days later. Not only did he berate us for asking about the discount which was offered by his employee, but he was also condescending and tore into us for having no snowmobile experience (which we were told wasn’t an issue by someone else on the phone). He then said he wouldn’t do business with us and hung up phone. Take your business elsewhere if possible. Employees are great but the owner is unreasonable.