Black Ice Automotive, Billings MT

Chaz is great to deal with. If anything has ever come up in his inspections he’s always prompt to communicate the best route to take and gives alternatives if necessary. He’s a great mechanic that we take all our personal and work vehicles too. Highly recommend!

Chaz is the most honest technician in Billings. I trust him with all my vehicles. This shop will get it done!

Chaz an Abby have done amazing work to my truck. I am highly happy with my choice to go to Blackice Auto to have my truck repaired. I highly recommend Chaz an Abby highly experienced and high quality work.

Chaz always does a great job fixing my fleet of trucks, I don’t trust anyone else with my stuff. When it comes to diesel repair, Chaz is the man.

Chas took plenty of time to trouble shoot my car problems. Very nice to deal with and very knowledgeable.

Had an exceptional experience at Black Ice Automotive. I worked directly with Chaz Angel, who did an outstanding job replacing the clutch on my Jeep Patriot. It was evident that he devoted significant time to diagnose the issue accurately. His commitment to the repair work surpasses most mechanic shops I’ve dealt with. Throughout the entire process, Chaz ensured excellent communication, making the experience seamless. He is not only trustworthy but also the best mechanic I’ve had the pleasure to work with. I look forward to working with him on other projects soon! Highly recommend!

This is the worst experience I have ever had with a mechanic. I would have thought a mechanic would finish examining a car before repairing stuff. I had asked for a full evaluation of my car since it has not been in the shop for some time. Let's be honest, I couldn't afford to take it to a shop for a while. I brought it to Chaz to examine and determine what all needs to be worked on to get my car back in good standing. He did plug in the computer to find out what codes the car was throwing, but did not have a lift available to look at it and did not offer to drive it when I told him there was a rattling that got worse when I hit bumps. He asked if I had a ride home or not and if I could leave it there for a bit. I told him I did not mind waiting. After almost 2 hours of him boasting about how awesome of a mechanic he is and how much money he has gotten from working on an acquaintances car, we made the plan to bring it back the next week when he had time in his schedule do repairs. I figured at that point he would drive it and look at it before doing the repairs agreed upon in case there was anymore. Instead, he did over $1,500 worth of work and then told me I needed to do another $4,000 work of work and it was not safe to drive. Once asked why he wouldn't tell me about the other issues (all suspension related) when looking at the sway bar links, his response was this story about a Honda pilot he was working on that threw a code for pistons, but once he replaced those, more issues popped up at a later date, and the owner has spent $3800 chasing those problems. To me and to other local mechanics, if the sway bar links are bad, which is part of the suspension, and there is rattling when hitting a bump, the rest of the suspension should have been checked. I'm not sure why he thought it would be ok to not finish examining my car to give me all the knowledge I should have gotten before deciding to spend the money to fix versus looking at getting a new car. In an email, he told me it is my fault and I need to take responsibility for not taking care of my car. So if you would like an actual full diagnostic exam and good communication where you do not feel like you were taken advantage of, I would recommend not coming here.

Chaz is very knowledgeable and professional. He will take the time with you to make sure you have a clear understanding of what your issue is & next steps to resolve it. The transparency is unlike any shop I’ve experienced in Billings Montana! I highly recommend Black Ice Auto motive for all your diesel and automotive needs.