Carquest Auto Parts, Missoula MT

I absolutely LOVE this place! They are ALWAYS so helpful and never make me feel dumb! Best shop in Missoula, possibly Montana!

An excellent store with an exceptional staff. I stop in here from time to time when in town and I am always pleased with the staff and their eagerness to help. My wiper blades required a weird connector so they came out and helped change them for me. The manager seems to really care about customers and I believe he would do whatever is necessary to get you back on the road. I needed parts for an old truck project I was working on and Pat was able to look them up in paperback manuals when they weren't in the computer.who does this anymore? Although the store is old and dated, it is very clean and organized. Glad they are more focused on quality service rather than a brand new store, unlike the green competitor down the road that does an awful job out of a brand new store. The owners should invest a bit in renovating this store to enable the manager to win over those customers who care about curb appeal, just my thought. Thank you for your excellent work

If you have any carp needs, this is the place to go! The friendliest most helpful service I have ever had. As a single woman I concerned about my oil light coming on. They came out to check my oil and helped me purchase the right oil for my car. They even would’ve put it in for me except that it didn’t need it at this point. I bought the oil, put it in the trunk, and went off down the road feeling much more secure, and confident. This is my go to from now on for any car part needs in Missoula!

Super friendly and helpful staff. Helped me out with a new battery as they were trying to close up for the night!

I was able to get a headlight switch for my 91 ranger and swap it out on the spot under 5 minutes. Thanks carquest.

Always nice to visit a business that appreciates the hardworking folks of Missoula. Pat helped me right on through my lack of auto parts knowledge. The team was all smiles and helped me get the job done, laughing the whole time. I’ll certainly be back

>5* Review
In town for weekend and getting a new headlamp bulb. See Justin who is your Car man. Incredible personal service and advice. He helped us change bulb, added oil, checked car. Wow- being from Atlanta, just don’t have anything like that.

HIGHLY RECOMMEND:
Words cannot describe what an incredible experience I had here at Carquest. The manager, Justin, was without a doubt the kindest, most helpful individual that I’ve ever had the pleasure of meeting. I was in need of a specialty item for a truck bed sleep system I was building, and also needed a part for my alignment— which I had no idea what the part was called so he took the liberty of walking out with me to my truck, got down on the ground to see what it was that I needed and then he also helped me determine the size of struts I needed for my bed cover. First off, If it weren’t for Justin’s willingness to help I would have had to go pay a mechanic over $100 in order to determine what the part that I needed was. That alone made it the best experience I’ve ever had— but that’s not all. He then walked me back to their warehouse, which is on site behind the store, (where they had every part you could ever think of) and gave me a couple of options to choose from based off how much money I was looking to spend. Topping things off, Justin gave me a deal on everything for being a veteran, which I truly appreciate because not everyone honors those discounts.

I always say that you never know what someone is going through so try to be a good person to everyone you encounter; Justin lived this motto that day and for someone who has been facing a great deal of recent life challenges, I seriously cannot express enough how grateful I was to have gone in that day.

1.) Kind, Friendly, helpful, & KNOWLEDGEABLE staff
2.) Huge selection of inventory with the best prices around
3.) A place where people actually care about helping and aren’t afraid to go out of their way to do so.

5/5 stars: I wouldn’t go anywhere else! Thank you again, Justin, and everyone else at Carquest Missoula.

We received some brand new tools for the high school automotive classes without even asking for them. Thank you for the support, Carquest! I can't even express the appreciation my students and I have for Tanner and everyone at Carquest who made the tool donation happen!

Great staff. Great stock. Great rewards program. I've been going here for 7 years. I won't go anywhere else.

Such amazing customer service! They were all very helpful and always made sure we left with the right part and a smile on our face!

Highly recommend Carquest in Missoula! They are very customer service oriented and it made such a difference for me on my trip when I broke down while fueling up.

They were very patient, helpful and professional. I can't say enough good about Tanner and the delivery driver who helped me trouble shoot and went above and beyond what was expected, especially for helping me out after hours.

I was on my way from southern Montana to Washington state to help out a family member after she'd had a baby. What could have been a very stressful situation, became just an inconvenience and slight put back on time thanks to the team at Carquest. Thanks again guys! You're the best!

Justin and his team always take care of me on everything! I can send my wife there confidently knowing they will take great care of family! Thank you for everything!

Justin and his team are awesome saved my bacon on there brake knowledge. Now I will be able to get to work this week thank you guys at carquest.

Excellent service …. Highly recommended …. Appreciate you guys fixing my Vespa mirror … and not charging me a dime! A+ Thanks so much

Justin and his team went above and beyond!

Starting with a clerk giving us a discount on the part we needed, for no reason, other than seeing how we were broke down outside the store (heading from Washington state to North Dakota).

Next, the closing clerk stayed almost 2 hours past closing to let us purchase and borrow the additional tools we needed while working on the rig.

Finally, Justin came by almost 3 hours after closing to help us problem solve for the morning.

The next morning we got it all sorted out and we're able to get back on the road before noon! All thanks to Justin and his teams amazing customer service!

They let us borrow tools and even went to a competitor to get the part that we needed and they didn't have.

If you are ever in an unfortunate situation where you are broken down, the only place I recommend is CarQuest in Missoula!

Justin and Pat are unsurpassed in their customer service and just plain genuinely caring people.

Highly recommend! Great people!

Wonderful costumer service! I had a great experience at Carquest in both Missoula and Libby MT. In both places the staff was friendly and helpful above and beyond what I've experienced in other parts stores. Carquest is now my new go-to store!

Frustrated because the hours posted don’t match the actual times the store is open. Sign says until 7, door always locks well before then. Just close at 5 if it’s an issue….

Luckily, there are plenty of other auto parts suppliers in town.

Everyone at carquest are extremely out going and willing to help customers anywhere from buying wipers and installing them to finding the most difficult and odd part there is. They almost always have the parts you need for you vehicle in stock and if they don't its already ordered and on the way. Justin really cares about his customers.