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Cedar Creek Salon & Day Spa, Missoula MT

Address 110 Caras Dr, Missoula, MT
Phone (406) 543-0200
Hours
Monday9:00am-7:00pm
Tuesday9:00am-7:00pm
Wednesday9:00am-7:00pm
Thursday9:00am-7:00pm
Friday9:00am-7:00pm
Saturday9:00am-6:00pm
Website cedarcreekspa.com
Categories Day Spa, Beauty Salon, Hair Salon, Make-up Artist, Massage Therapist
Rating 3.3 17 reviews
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Cedar Creek Salon & Day Spa reviews

17
Sort by: date highest rated lowest rated most helpful
Kathy
April 25, 2022 5:10 am

I had a pre baby shower spa day at Cedar Creek for my daughter. Awesome experience and service.

Isaac
December 30, 2021 11:28 am

I came in for a haircut and the receptionist was incredibly sweet and professional.
The haircut was top-notch. By far the best I’ve had in a long time! All the staff were incredibly sweet and accommodating. I’ll definitely be returning in the future!

Caitlin
December 02, 2021 2:44 am

I was absolutely blessed to have the Cedar Creek ladies on our team for my wedding in June 2021. We booked a large bridal package with hair and makeup for me, and hairstyling for my bridesmaids and moms. We were treated with exceptional service and felt FABULOUS on the day of the ceremony. Erin is an exceptional makeup artist and did a perfect job on my makeup while teaching me tips along the way. Jennie did my hair exactly as I wanted, and they both helped secure my flower crown - so well that it stayed on until we closed out the bars at 2am. Carla was a joy to work with and she took some extra special time styling my MIL's wig - she had recently been through chemo and was very stressed about how she would look at the wedding - Carla's skill and kindness make her cry. I couldn't have asked for a better wedding day experience. Thank you thank you thank you!

Stacy
September 04, 2021 1:59 am

I came into missoula while traveling with family and got the day to pamper myself last minute. Calling around, Cedar Creek was able to get me in the next day with the owner. I was very excited & Carla was very nice and we had good conversation. Coming in with an open mind, I told her I wanted a brown/honey bayalage with some auburn. While the overall color was good, the "bayalage" was horrendous, spotty and not blended what so ever.

After going home and getting in my bright lights & looking thoroughly, the job that was done was terrible and my total bill was like $500! Needless to say I was upset, esp considering I dont get my hair done that often.

The lighting in the place is terrible and in hind sight I should of said something then, didn't realize it until in the car (in the sunshine) and really seeing the highlights.

I reached out to Carla about my concerns the next day and she offered to fix it if I could come in. I travel in my RV so we were leaving town that day and was unable to go in. All of our texts even said "I would not have left you leave the salon if it looked like that" basically confirming that it looked bad.

I told her a partial refund would be appreciated (if ANYTHING) as I am going to have to get this hair fixed when I return home anyways spending another $200-300.

Since then, I've received no refund of any kind or communication back since my first communications. Pretty unprofessional.

Side note: another local salon called me back to schedule and I told them my experience, and they confirmed everything.they said Cedar Creek is the worst place in the area.so save yourself - GO ELSEWHERE.

Mackenzie
September 03, 2021 1:37 pm

It was fine. Other than giving a 20% gratuity without even knowing. I would have been happy to give a tip but not just taking it and not saying anything. Won’t be going back.

Cole
August 11, 2021 3:37 am

The technicians were great but I paid for my girlfriend manicure (75$) and the paint came off within 2 days. All we received was a "oops" no partial refund or offer to come in to get them painted for free. Pretty bad customer service, oh well we know not to go back now!

Elisabeth
July 14, 2021 11:28 pm

Full service luxury at competitive prices. Wonderful product lines, including B&B. Great service, too!

bttrflymagic
June 12, 2021 5:26 am

Amazing service with very sweet and professional staff. I got the express package and I did mess up my nails changing for the other services, but it was so worth it and I feel soooooo relaxed still. Definitely would recommend the hydrating face mask and the massage!

LeAnna
April 28, 2021 2:02 am

I would never recommend coming here for a manicure or pedicure. Waste of $85. The gel polish was too think, uneven and peeled off within hours

Lynn
October 10, 2020 7:36 pm

This is a talented friendly crew. I love the location, the staff, the environment and the wide array of services. Jenny is my hair wizard! Magical!

TheNhlFanatic
October 04, 2020 5:50 am

Way too expensive for what I received. $50 for a manicure and I didn't even get polish. My cuticles are ragged and worn from gardening and they looked no different from when I arrived. My pedicure was a waste of time, very little attention to detail. I was over charged $35 and at least they refunded that portion. The booking was easy and the place was clean or I would've went with 1 star.

Heaven
September 23, 2020 11:12 pm

I went in to get a cut, the staff was so nice! I got exactly the cut I wanted from Jenny, she was really great to talk to!

Jessi
March 07, 2020 1:14 pm

I booked the Cedar Creek Express Package (with a few modifications) for my friend and I for Saturday 1/4/20. The total package cost was approx. $530 and was to include a 1 hr.massage, facials, manicures, and pedicures. We are 2 busy working moms who rarely have time to self care so we were very much looking forward to our spa day together. Unfortunately it was quite a let down. 10 mins.prior to our arrival the receptionist called my friend and asked if she could reschedule her massage as they had a scheduling issue (I believe that one massage therapist may have been out sick). When my friend informed the receptionist that she would be receiving services with another individual as part of a package the receptionist said "Nevermind, just come on in. " Fortunately we were able to start the massages promptly at our scheduled time which we were thankful for as they had only provided us a 10 min.warning that we may be unable to do so. The massages were good (I particularly enjoyed mine as I found my massage therapist to be friendly and very knowledgeable.) Unfortunately, our services went downhill from there. Initially we were told that we were able to bring in a bottle of champagne and having received services at other spas before, we had anticipated being able to relax between services and enjoy our experience. Instead, we were shuffled from one awkward seating area to another while they prepared for our side-by-side facials. The facials were ok but seemed rushed (they were express facials though so the brevity of the facials is not a factor in my rating). My friend and I both commented to one another on how greasy our faces felt when the service was complete. We had no respite between the facials and our next service and we were shuffled downstairs in our robes to hang out behind the front desk where the manicures are apparently performed. Halfway through our manicures we were told that we could get dressed. Mind you there is no formal dressing room or ladies' waiting area so we had to go one at a time to the restroom to change back into our street clothes. We were finally able to enjoy a glass of champagne while receiving our manicures but the atmosphere left much to be desired. The individual who performed my facial was also the attendant who performed my manicure which, I must say, was less than impressive (though I found the attendant to be very friendly). My friend and I each chose a different color for our nails and we both found that within 2 days our polish was chipping off at a rapid rate. (We both work desk jobs so there is really no excuse for it.) Additionally, there were clearly defined lines where the bottom coats had been applied giving our fingers the appearance of having false nails which were much smaller than our natural nails. I am by no means a nail tech but I have performed far better manicures myself in the comfort of my own home for a FRACTION of the cost! Finally we were shuffled to a room just inside the front lobby where our pedicures were performed. The nail polish on our toe nails lasted longer (as all polish tends to do on the toes) but again, the service was not worth the price for which we paid. The ladies who performed our mani/pedis were very personable but the products that they used may as well have been purchased at the Dollar Store. Upon finishing our pedicures the ladies informed us that we were welcome to relax for a moment while we waited for our toenails to dry. Not a moment later, another staff member hurried us out of the room so that she could set up for another client and we were left to wait for our nails to dry in the "lobby", if it can be called that. Overall, in my humble opinion, Cedar Creek is the McDonald's of spas and I am quite disappointed that I spent so much money for such shoddy services and atmosphere. (I also purchased gift certificates for my mother and my sister for the Christmas and have since offered to replace the certificates for services with another business.)

Valerie
February 13, 2020 6:38 pm

I cannot agree more with the other poor reviews regarding nails. It is a nice place, and the staff was friendly. Went in to get my nails done and was excited. I forgot to ask for gel nail polish (if they have that) but hey that's my mistake. Next, I chose my color. This nail polish was on its last leg. She kept turning and shaking the bottle to get out the last bit. It was droopy and old. How much is nail polish? Looked like it was bought at the dollar store. She was very personable and easy to talk to, although nails may not be her thing. Her coats of nail polish looked like an 8 year old did them. I honestly thought it was a joke when I walked out. The bottom layers had lines in them and smears around the nail. After I was done, I was hurried out without my nails drying. Chipped days later. Definitely not worth $50. I do not recommend.

Jo Belnap
January 03, 2020 5:41 am

Got an appointment on the same day I called. They were all incredibly nice and professional. Highly recommend getting a massage here.

E H
December 06, 2019 11:04 am

They totally messed up my hair completely! I went in for highlights and came out with a full head of yellow f-ing hair! And charged $180 for it. When I told them that I hated it they said I could come in and get it fixed the next day.when I went back they added toner and some more low lights and told me that it would cost an additional $75 for that! Even though it was their fault! And it still looked terrible. I will never recommend this place to anyone! Way overpriced and will charge you for their mistakes!

Carole
November 24, 2019 12:24 am

Friendly staff. Easy parking. We often get pedi's and then take our toes next door for a meal or glass of wine!

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